Tower Honda of Longview - Service Center

They have always taken good care of my needs their service has been prompt and reliable service has been prompt and reliable More

Oil change is expensive, but luckily I have a coupon. If not, I won’t do it there. If not, I won’t do it there. More

Shannon is always great to me & easy to work with. Makes everything simple & explains everything up front. Will always come see Shannon & Tower Honda for my vehicle needs!! Makes everything simple & explains everything up front. Will always come see Shannon & Tower Honda for my vehicle needs!! More

Gary is always ready to help us. The waiting room is always clean and inviting. The waiting room is always clean and inviting. More

Great customer service. facilities were very clean, and staff kept customers up to date on needed services. facilities were very clean, and staff kept customers up to date on needed services. More

Shannon is always courteous and helpful. She insured that when I bring my car in the experience is good. The work is accurate and everyone is helpful She insured that when I bring my car in the experience is good. The work is accurate and everyone is helpful More

I gave a low writing because I do not understand why it would take two hours to do in oil change. I missed a meeting with my children who came in for a visit, we were going to have a late lunch. I fully th would take two hours to do in oil change. I missed a meeting with my children who came in for a visit, we were going to have a late lunch. I fully thought I would be out of there in about an hour. I had an appointment I don’t understand making so many appointments when it’s going to take two hours to complete each appointment, simple things like oil changes. There was another man there that was really upset because he had been there over two hours for an old change. another thing, is the cost of the oil change, which I thought was too much compared with other places. I went ahead and decided to do it there because I was in a hurry, and didn’t want to drive around finding another place and I still miss my appointment. there was a $15 off coupon on your website which I would not have known about and would not have been told about by any of your employees. The man in the waiting area kindly showed it to me. More

It took over 2 hours for a quick service oil change and didn't get washed. didn't get washed. More

Very friendly, helpful and knowledgeable about the problem. Always helpful in finding information about discounts and coupons. problem. Always helpful in finding information about discounts and coupons. More

We will only buy from Tower Honda. After going to other Honda dealers for our 1st Honda years ago, we were so impressed with Carlos and Brian we bought from them and have only bought f After going to other Honda dealers for our 1st Honda years ago, we were so impressed with Carlos and Brian we bought from them and have only bought from them and Tower Honda. Keep up the awesome customer service!!! More