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Tower Honda of Longview - Service Center

Longview, TX

4.7
454 Reviews

454 Reviews of Tower Honda of Longview - Service Center

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November 19, 2023

Excellent Service! Very friendly and professional. Could confidently answer my questions. Very knowledgeable about my car. More

by ldmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Ready before promised. Courtesy drive to/from my office so I wasn’t stuck at the dealership all day. Good work! More

by briansmama03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Shannon helped me get my transmission replaced under the extended warranty when it appeared the company would initially not honor it. I really appreciate her standing up for me as a customer on an issue tha More

by tracyaltongraham
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
November 18, 2023

Very friendly staff, very professional. Explained everything in detail ?? Easy in easy out. Hardly any wait. More

by clp9351
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
November 18, 2023

This is one of the best well organized dealerships that I have visited. Friendly people, and great customer service. More

by BABYWRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Explained what maintenance had to be done. Gave me a courtesy ride to my home while care was serviced. Friendly, knowledgeable staff. More

by WHOWANITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

I have always been pleased with the service that I have received at Honda Tower in Longview. They explain everything and the wait is never very long. If it will take awhile they offer to take me home. I o More

by jblober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Everyone was nice, provided me with a ride to work and had great customer service More

by KNJ1174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

I have always had good experiences with this dealership. Gary Carson has always treated me fairly. More

by STEPHENSARLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Very efficient. They checked everything on my car and explained it to me. Everybody was friendly and informative More

by JOYDIZON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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