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Tower Honda of Longview - Service Center

Longview, TX

4.7
440 Reviews

440 Reviews of Tower Honda of Longview - Service Center

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November 24, 2023

Not impatient and short with us when talking to us. . Impatient and short with us More

by LW4590
Recommend Dealer
Yes
Employees Worked With
It was a Shannon Gonzelas
November 24, 2023

It was great as always! Super fast service I love tower Honda and all the employees More

by brianross549
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
November 23, 2023

I was helped quickly, and my car was serviced in record time. The staff was great, attentive, and efficient as they always are when I come in for vehicle repair and maintenance. More

by LIZFIELDTX
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
November 23, 2023

Everyone is always very friendly, also very professional. The service department is one of the main reasons I keep buying a Honda. Especially Shannon Gonzalez. More

by LREAVES99
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
November 20, 2023

Simple oil change and check. Very timely and everything explained. Gary was very personable and thorough. More

by rwelch13
Recommend Dealer
Yes
Employees Worked With
Gary
November 19, 2023

The service department always has my back! They are prompt, friendly, and professional; they know what needs to be done, and they do it right the first time. I know what the work will cost ahe More

by Melissa Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Excellent Service! Very friendly and professional. Could confidently answer my questions. Very knowledgeable about my car. More

by ldmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Ready before promised. Courtesy drive to/from my office so I wasn’t stuck at the dealership all day. Good work! More

by briansmama03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Shannon helped me get my transmission replaced under the extended warranty when it appeared the company would initially not honor it. I really appreciate her standing up for me as a customer on an issue tha More

by tracyaltongraham
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
November 18, 2023

Very friendly staff, very professional. Explained everything in detail ?? Easy in easy out. Hardly any wait. More

by clp9351
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
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