Tower Honda of Longview - Service Center

Took the car for a recall. They return with the “results” from the complementary multi point inspection and said everything was good, including air filters. Upon my personal in They return with the “results” from the complementary multi point inspection and said everything was good, including air filters. Upon my personal inspection, the cabin for the engine filter was never opened and after taking the filter out myself, it was as dirty as it could get. They never really checked it, how can one trust everything else? Two years prior in a different card the story was similar, they told me the filter were dirty, except that I had changed them myself three days prior. Both times, they just say, we will talk to the technician. They might, but the problem is still there. All you get is a nice “my apologies for the mistake!” Hard to trust anything they tell you. More

Since purchasing 2 Honda odysseys, we have had the best services and professionalism. I would recommended Tower Honda to anyone who is looking for great service. services and professionalism. I would recommended Tower Honda to anyone who is looking for great service. More

Always a friendly atmosphere and waiting area is always ready with snacks to purchase while you wait ready with snacks to purchase while you wait More

Everyone is helpful. I came early and they got me right in. Got my service done quickly got a carwash and was out in 1 hour. It was great. I came early and they got me right in. Got my service done quickly got a carwash and was out in 1 hour. It was great. More

My personal experience at the Tower of Honda, Longview is always great! Everything is explained, even on the recommendation aspects were made clear for my understanding. Everyone I’ve encountered were polite always great! Everything is explained, even on the recommendation aspects were made clear for my understanding. Everyone I’ve encountered were polite and friendly. Thank You All! More

Friendly professional staff and great customer service! Shannon does a great job in the service department. Shannon does a great job in the service department. More

I ran over a curb, was scared it was $$$$$ damage 🥴 blessed to have only BENT something that could be fixed blessed to have only BENT something that could be fixed More

Professional people, clean they do a good job and are friendly and reliable and timely. friendly and reliable and timely. More

The team members are cordial, knowledgeable, and we’re ready to begin the service on my vehicle when I arrived for the appointment. ready to begin the service on my vehicle when I arrived for the appointment. More

Despite the fact that your computers were down, your employees did a fantastic and prompt job! employees did a fantastic and prompt job! More