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Tower Honda of Longview - Service Center

Longview, TX

4.7
489 Reviews

489 Reviews of Tower Honda of Longview - Service Center

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April 09, 2025

Tower Honda is the best dealership and service ever. Shannon is so good at her job. More

by J.C.SNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Waited 5 days for part- then it took them 3 days to do the job More

by taylor9218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Valentine
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Appointment began on time, good communication regarding wait time, professional and courteous staff. However, nothing was explained regarding the inspection of the recall. I was told everything is fine, bu More

by RAYLENE.JENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Always pleasant and easy I love that they also wash my car Only place I go More

by HAPAJP
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
March 28, 2025

Terrible communication, horrible updates on parts stocked or ordered, feedback and knowledge on warranty policy inaccurate. More

by BYWALKOFLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Always gets the vehicle in quickly and take care of the cars and people very promptly gets the work done More

by FAULKNER7439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Shannon is the best on time gets the job done she always has the vehicle ready when she said it would be ready More

by TLBSCOUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Levra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Clean and courteous ! Ties was replaced without too much trouble. Warranty work was completed and I was back on the road in no time More

by Caol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Service was quick. The Tower Team is always nice and helpful. Matthew took my info and was very helpful More

by erhill56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

The service was efficient and professional. Shannon was diligent and helpful. I would recommend to others. More

by MOM.GREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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