Tower Honda of Longview - Service Center

I say that I would recommend because we have a fairly good history with Honda service, having had a pilot in the past. The molding on my driver‘s door had peeled back a few weeks ago and maybe a week lat good history with Honda service, having had a pilot in the past. The molding on my driver‘s door had peeled back a few weeks ago and maybe a week later when I called the dealership to see what to do the appointment available was two weeks out. After a two hour wait at the scheduled appointment time, the service rep who was very kind let us know that it was not within warranty. We missed it by 4000 miles. And the part was backordered and the best thing to do was for them to tear off the whole thing and wait for it to come in to be reapplied. This could be tomorrow or a month from now. I was just thinking that some of that I could’ve been told over the phone when I called to report our problem. And then the wait to get that answer but nothing done seemed like a long time. I had a couple of kids with me. Anyway, everyone there was very friendly. we like the staff. Of course I’m frustrated because it’s a fairly new vehicle but yet this is only covered for under 12,000 miles. I drive a lot so of course that was already gone. More

Been going here for the past 7 years. I didn’t have a very enjoyable visit with the guy who I had to work with. Very disappointed. The lady next to him I think was shannon was a lot more I didn’t have a very enjoyable visit with the guy who I had to work with. Very disappointed. The lady next to him I think was shannon was a lot more helpful than him. More

Outstanding. I brought my car in without an appointment. It was immediately taken in and serviced with minimal wait time. It was even washed which I didn’t expe I brought my car in without an appointment. It was immediately taken in and serviced with minimal wait time. It was even washed which I didn’t expect. More

I don’t know. They were good. Excellent service. Good job. Only four more words. They were good. Excellent service. Good job. Only four more words. More

They are beyond helping and knowledgeable. Thank you Tower Honda, for always taking care of me! Thank you Tower Honda, for always taking care of me! More

Needed fast service for a trip, Shannon Gonzalez with Tower Honda, delivered excellent service with very little wait time. Tower Honda, delivered excellent service with very little wait time. More

Great service…great product…professional personnel…great combination! I will continue to do business at Tower. combination! I will continue to do business at Tower. More

They are very accommodating when I have any issue. They typically fix my problem quickly. They typically fix my problem quickly. More

I always get great service and the staff is always polite and friendly to talk to. and friendly to talk to. More