Tony Volkswagen
Waipahu, HI
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326 Reviews of Tony Volkswagen
Great experience and always on time Having Wendy around makes my visit easy and she always include my Military discount at the end of service. Thank you for the services and for acknowledging Military memb makes my visit easy and she always include my Military discount at the end of service. Thank you for the services and for acknowledging Military members and their families. Mahalo 🤙🏽 More
I don't even get a chance to get out of my car when someone is already at my door ready to greet me. The staff there is always so friendly they make me feel like family. And I trust the work that the m someone is already at my door ready to greet me. The staff there is always so friendly they make me feel like family. And I trust the work that the mechanics do on my car. They are all great people, that's why I bring them pizza's for lunch. Keep up the great work Volkswagen Service Dept. More
Hassan Reda’s the salesman I worked with and he has fabulous. He was well informed, courtesy, and extremely helpful. Great person to look for if you’re looking for a new car! fabulous. He was well informed, courtesy, and extremely helpful. Great person to look for if you’re looking for a new car! More
Friendly and pleasant staff. Always a pleasure to do business here. Royce, Kalani, and Miles are great and made my wife and I feel like family. We really appreciate them and will Always a pleasure to do business here. Royce, Kalani, and Miles are great and made my wife and I feel like family. We really appreciate them and will likely do business with them again in the future. Mahalo and Aloha. More
I took my car in for the yearly oil change so I walk over to customer service desk. She was somewhat busy but acknowledged me. She asked if I had an appointment I told her yes but I had an additional conc to customer service desk. She was somewhat busy but acknowledged me. She asked if I had an appointment I told her yes but I had an additional concern I was told for someone to look at it would cost me 250.00. It was just the rear view mirror. Anyway she called a sales person to look at it. He told me what he thought the problem was. Okay I waited for the oil change it was done in 1/2 hour and I asked if they rotated the tire because it’s the package deal they sold me last year. She then told me they didn’t rotate the tires because I needed new tires. So I leave and have a person later look at tires and tells me your tires are fine you don’t even have 30000 miles on your car so. the conclusion came to money. They don’t want to do the routine check up because no payment was transacted. That kind of treatment is unacceptable you’re a customer you’ve paid to have the service to be done what a bogus sales pitch. Very disappointing for service prospective I expected better. More
Wendi, Laura, Kriselle and the rest of the Tony VW service department are truly the best. Very helpful and knowledgeable. I would highly recommend Tony VW service to all my family and friends. service department are truly the best. Very helpful and knowledgeable. I would highly recommend Tony VW service to all my family and friends. More