Back

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,171 Reviews

1,171 Reviews of Tony Serra Nissan - Service Center

Sort by
August 25, 2024

I am pleased with the Nissan dealership in Cullman. Everyone is very helpful and professional. More

by mwilbanks2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Powell, Mandolyn
Aug 31, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 24, 2024

Purchase at Tony Serra was great. The service has been a bit lackluster. The technician reapplied a part they knew wouldn’t stick and was damaged when it was removed by them. I had to More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Bowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

August 24, 2024

The staff is very friendly and helpful. The work the service department did for me was excellent. More

by anitam402002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincente Swope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 24, 2024

I had a bad experience with my oil change. I waited 2 and a half hours and wasn't called when it was ready. She also acted like I was lying when I told her this was my free oil change. I wo More

by dolphin280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

August 23, 2024

Its ok. Wait time was a little long. Free popcorn was a plus with my kid More

by mtubbs75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie graves
Aug 31, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 22, 2024

Smooth experience dealing with Tony Serra Nissan. The car issues I was having was fixed! Thank you all! More

by tokenwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 21, 2024

Love how fast and courteous the young ladies are working to get you in for vehicle service Ashtin Hipp is the young lady that waited on us and showed us where to go while we waited. Even came back and check More

by angelforu47@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtin Hipp service department.
August 21, 2024

They do good work and are exceptionally friendly. One of the saleswomen gave me a xxxxxxx in the restroom. More

by Chester Davitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Harbor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Tony Sierra has been top Knotch! Courteous, efficient and clean! Couldn’t ask for a better experience. More

by DJWILL2513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 12, 2024

Very fast, friendly, and efficient they did great work on my car! I will enjoy going back every oil change. More

by KACIROOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody
Aug 16, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
9
...