Tony Serra Nissan - Service Center

Very friendly staff. Young lady got to me immediately and updated me often . Very pleased with work done on my car. Very quick service. Young lady let me know what needed Young lady got to me immediately and updated me often . Very pleased with work done on my car. Very quick service. Young lady let me know what needed to be done next appointment and how much it would be. More

Could do better! As I work in the automotive industry. I was told a year prior to my son losing control and not being able to steer(due to tie rod recall). That the As I work in the automotive industry. I was told a year prior to my son losing control and not being able to steer(due to tie rod recall). That the company would call me once a solution became available. That was almost two years ago and I am the one who had to call them to see if the recall had a solution. While they had my vehicle instead of trying to generate more profits to see if there was anything else wrong with my vehicle and do a quick inspection while they had it in. They did not do so. Which is weird cause most place do try to upscale. Guess you guys missed out on some profit. More

They're awesome! They Always get everything done quickly. So I don't have to wait to long. They Always get everything done quickly. So I don't have to wait to long. More

This is a waste of time because it never saves my words. I’ve done this five time now. I’ve done this five time now. More

The service I received was nothing short of amazing! ! I was in Cullman visiting my mother in the hospital when my air conditioning quit working on a 100 degree day. I was scheduled to drive back to Illi ! I was in Cullman visiting my mother in the hospital when my air conditioning quit working on a 100 degree day. I was scheduled to drive back to Illinois the next morning so I went to the dealership to see if they could help. Chuck expedited the part, Mandolyn got me scheduled and kept me informed, and Rose drove me to and from the hospital to spend time with my ill mother during the 3 hours that the repair was being done. I can't say enough about how kind and considerate these people were. If I lived in Alabama, this dealership would be where I would buy my next Nissan!!! More

The staff is very friendly. The service was good and was reasonably priced. Two plus hours is a bit long for an oil change. My previous dealership had a "Fast Lane" for basic se The service was good and was reasonably priced. Two plus hours is a bit long for an oil change. My previous dealership had a "Fast Lane" for basic service that kept the visit under a half hour. That would be a nice addition. I'll happily bring my truck back here for other service in the future, but I'll likely get my oil changes at a "10 Minute Oil Change" place. More

Easy to make my appointment. Every one was friendly and helpful. Service performed quickly and as promised. Mandolyn, my service representative, was especially helpful and explai Every one was friendly and helpful. Service performed quickly and as promised. Mandolyn, my service representative, was especially helpful and explained all of my service needs and options. More

Poor service in the service department. My vehicle has been at the dealership 5 times and it is still not fixed. My vehicle has been at the dealership 5 times and it is still not fixed. More

Very friendly people and the only place I go to have service done on my car service done on my car More

Always friendly. Always fast. Very informative, and educational. My car is always in tip top shape! Always fast. Very informative, and educational. My car is always in tip top shape! More