Tony Serra Nissan - Service Center

Did my Oil change, tire rotation, and recall Very good service. Was informed about my car needs service. Was informed about my car needs More

Always top notch service. Everything was done that needed to be as well as things that needed to be addressed. Everything was done that needed to be as well as things that needed to be addressed. More

It’s clean, The staff is courteous, professional, explain in detail what’s going on with the vehicle. in detail what’s going on with the vehicle. More

The cost to have something fixed or bought is about twice any where else. Cost of another key for car is right at $ 500. any where else. Cost of another key for car is right at $ 500. More

Such friendly people in service, BEST group ever to work with, thank you all for taking care of me with, thank you all for taking care of me More

The vehicle was not properly inspected. The entire frame was rusted and when we asked about it, we were told that no one at the dealership was aware of it. If the oil had been changed and t The entire frame was rusted and when we asked about it, we were told that no one at the dealership was aware of it. If the oil had been changed and the truck inspected like we were told, someone would have noticed the terrible damage to the frame. The dealership then told us to come back and they would buy the truck back from us, and when we got there, we were told that they wouldn’t be able to buy it but only trade it for a more expensive truck. When we told them we wanted the same payments for the other truck, we were told we were unreasonable. When we asked why they told us to come back to the dealership for them to buy it back and then changed their minds, we were told that they really just wanted to get us there to see if we’d trade. They never had intentions of buying it back. So then we had not only bought a lemon, but we’d missed multiple days of work while going back and forth with the dealership. It was a complete nightmare and I wouldn’t recommend anyone use them! They did eventually pay to have the frame repaired, but not before causing a lot of stress and anxiety for us. More

Very fast service, and easy to just drop your vehicle off get it serviced and get a call back when it’s ready. off get it serviced and get a call back when it’s ready. More

Had a service due on my truck and took it to Tony Serra Nissan. The immediate impression was great. My service advisor, Mandolyn P, met with me and discussed the service details and took care of my vehicle Nissan. The immediate impression was great. My service advisor, Mandolyn P, met with me and discussed the service details and took care of my vehicle. She was exceptional, professional, and courteous. Definitely a change from most dealership service departments. I was called when the service was complete and the truck was brought to me. Incredible experience I wasn't used to getting this treatment. Thanks again. More

Nissan Cullman serviced my Rogue in a timely manner and everyone was very helpful and friendly. Thank you everyone was very helpful and friendly. Thank you More