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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,172 Reviews

1,172 Reviews of Tony Serra Nissan - Service Center

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June 28, 2024

Great customer service! Would definitely recommend this dealership to my family and friends..Thank you More

by rosetbrown60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gouge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2024

Clean office and friendly staff. Work done efficiently. Blah blah blah blah blah blah blah More

by trishsouth57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madilyn
Jun 20, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2024

Quick service great communication on what needs to be done. Always in contact regarding the services amd when the vehicle will be done More

by nathandriver01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 18, 2024

Great customer service. It was quick and easy process. Everyone was friendly and helpful. Thank you for all you do. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

Super-friendly and courteous personnel. Clean waiting area and restrooms. Arrived a few minutes before scheduled appointment, and car was processed exactly when scheduled. No attempts to up More

by Ace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

Temperature in waiting area was very comfortable. Had good popcorn fast service I will return More

by atchley2578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 08, 2024

xxxx poor service sold us a lemon with preexisting conditions…Now they want take responsibility for their actions… we gave up and have pursued legal action. Don’t do business here. More

by 4fieldsfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General manager Amir
Jun 12, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to Brantley Nelms at (256) 739-1771. We look forward to hearing from you.

June 07, 2024

Great working with Ashtin in Service! Awesome personality and efficient in answering all our questions! More

by ppitts5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtin Hipp
Jun 12, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2024

The staff is friendly, professional, and welcoming. The service staff communicates well , with products and prices. More

by sharrontharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 04, 2024

Learned the hard way that appointments are the way to go. Wait time was minimal More

by pjb1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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