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Tony Serra Nissan
Cullman, AL
1,721 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,721 reviews
Verified Customer
October 25, 2024
Excellent work, friendly staff. one person went ABOVE AND BEYOND Mandolin Powell. Helped me ALOT ! VERY FRIENDLY,KNOWLEGABLE, AND HELPFUL! one person went ABOVE AND BEYOND Mandolin Powell. Helped me ALOT ! VERY FRIENDLY,KNOWLEGABLE, AND HELPFUL! More
by Don Bradley
Employees Worked With
Mandolin Powell
October 22, 2024
Best dealership in this town I refer everyone I talk to to them great people to them great people More
by rebecca.isbell
October 22, 2024
I was very pleased with my service Advisor, Mandolyn Powell. She did a superb job, and was very attentive to any questions I had regarding my service there. Powell. She did a superb job, and was very attentive to any questions I had regarding my service there. More
by juanrodriguez9539
Employees Worked With
Mandolyn Powell
October 22, 2024
The facilities are clean. The staff are Friendly. They Took in car at appointment time. The staff are Friendly. They Took in car at appointment time. More
by antmanruse
Employees Worked With
October 21, 2024
Yall keep my car for almost a month no one would call me to give me a up date I would have to call y’all and the Service manager would act like it pissed him off when I would call then after I picked it up, to give me a up date I would have to call y’all and the Service manager would act like it pissed him off when I would call then after I picked it up, I had to immediately return it because the noise was still there when the paperwork said they did a full inspection on it then had it two more weeks to fix that Problem. I was not happy with the service I received and also warranty would not fix the check engine light saying there was trash in the The event control valve when y’all are the only ones that have worked on this car and it should’ve been covered under the warranty that I bought when I bought the car because y’all had to replace the motor five days after I bought it so far as me being happy with Nissan, no I am not. More
by kswafford
October 21, 2024
I purchased my Kicks in August & love it. A couple weeks ago the climate system started roaring while it was turned in. I took it in on Oct 19th and Mandolyn Powell greeted me with a smile, A couple weeks ago the climate system started roaring while it was turned in. I took it in on Oct 19th and Mandolyn Powell greeted me with a smile, listened to my description of the problem & got it right on in. Turns out a squirrel had decided to build a house in the cabin filter. Mandolin brought the existing one to show me, acorns, link insulation & all & explained what was causing it. The tech cleaned it out & put in a new filter. Saturday I got in to go to work & the zone dial wouldn’t turn all the way, the vents didn’t blow & the roar was back plus the fan rattled. I took it back in Monday morning & left it. Apparently during Friday night, Rocky the squirrel got his friends to help him move back in & acorns were blocking the air intake & heater box. They put another cabin filter on & got me back on the road. The charges were reasonable. They took excellent care of me & my squirrel problem. More
by d.e.calvert66
Employees Worked With
Mandolyn Powell, Ashtin Hipp, Matt Bradley,
