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Tony Serra Nissan
Cullman, AL
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,690 reviews
Verified Customer
March 09, 2024
Tony Serra Nissan provides satisfactory service. All of the staff care about their customers and they are very knowledgeable with the vehicles that they sell on the lot. I would recommend my salespe All of the staff care about their customers and they are very knowledgeable with the vehicles that they sell on the lot. I would recommend my salesperson and the dealership as a whole. More
by gntrysn
Employees Worked With
Cody Salem
March 08, 2024
Came in with issue. Issues diagnosed. Options where given and I gave permission to fix the issues. Very happy with how they kept me informed and service was fast. Issues diagnosed. Options where given and I gave permission to fix the issues. Very happy with how they kept me informed and service was fast. More
by tmdunlap59
Employees Worked With
Service mgt
March 08, 2024
Got my car checked out through service And got the Nissan app downloaded to my phone. They were both very helpful. Ethan even filled my car up with fuel. It was a great experience app downloaded to my phone. They were both very helpful. Ethan even filled my car up with fuel. It was a great experience More
by pauaguess
Employees Worked With
Ethan and Jason
March 08, 2024
I came in desperately looking for a car after my wreck and everyone was so nice and helpful. I specifically told them what I was looking for and Big Zach met my needs perfectly and made it possible for me and everyone was so nice and helpful. I specifically told them what I was looking for and Big Zach met my needs perfectly and made it possible for me to leave same day with a brand new car. He walked me through everything I needed to know and seemed to be super honest. More
by harleynself01
Employees Worked With
Big Zach
March 07, 2024
Very friendly staff. Very helpful and went out of his way to make sure we had everything we needed even after we left the dealership Very helpful and went out of his way to make sure we had everything we needed even after we left the dealership More
by kkitchens2008
Employees Worked With
John
March 07, 2024
I felt very pressured My whole reason for trade-in in my vehicle was to get into something at a lower price. I was towed I could get into something for 450 or lower by the time I left I wound up with almost vehicle was to get into something at a lower price. I was towed I could get into something for 450 or lower by the time I left I wound up with almost the same payment that I had originally in a whole lot smaller car. So I'm not happy. More
by KAREN_BIBB
March 05, 2024
Chuck was great he didn't make me feel like I was pressured into anything. He showed me the differences in the cars I test drove and demonstrated all the options each one had. He was very polite and pressured into anything. He showed me the differences in the cars I test drove and demonstrated all the options each one had. He was very polite and curtious. More
by belitahall4
