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Tony Serra Nissan
Cullman, AL
1,822 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,822 reviews
October 03, 2019
Routine Service The service department personnel is always helpful and prompt. I have used this service for many years and have never felt pressured to add unnecessa The service department personnel is always helpful and prompt. I have used this service for many years and have never felt pressured to add unnecessary service for my vehicle. I normally schedule routine service but even when I've just stopped by to have tires checked or some other simple task, everyone is helpful and takes car of my problem. More
by melbawiegand
Verified CustomerEmployees Worked With
I don't remember names, but the guy at check in was awesome.
October 03, 2019
Great help !! My wife and I came to this dealership looking at jeeps, all the previous dealerships had been so pushy that we just didn’t feel like going back, but o My wife and I came to this dealership looking at jeeps, all the previous dealerships had been so pushy that we just didn’t feel like going back, but our sales associate was very easy going and made it clear he wasn’t there to push us into a car. Our experience was so good we went ahead and bought the vehicle we looked at from him. More
by patrick51wg
Employees Worked With
Matt
October 03, 2019
Warranty part Every one was very helpful and kind. The service department was very quick in getting my MAFS replaced. Top notch service. I will always bring my Ni Every one was very helpful and kind. The service department was very quick in getting my MAFS replaced. Top notch service. I will always bring my Nissan’s here. More
by smotes78
Employees Worked With
Mike
October 01, 2019
I am super pleased with the treatment and the service I always receive from all your employees that work in your service department!!! Thank you so very much!!! always receive from all your employees that work in your service department!!! Thank you so very much!!! More
by Abundantly Blessed
Employees Worked With
Hope, and the young man at the first check in point.
September 18, 2019
Oil change tire rotation I did not have an appointment, but was still able to get my car serviced quickly and efficiently. The price was very reasonable. I will definitely us I did not have an appointment, but was still able to get my car serviced quickly and efficiently. The price was very reasonable. I will definitely use this dealership again More
by kthomas2414
Employees Worked With
Shan Bell
September 17, 2019
2019 Rogue Sport A/C blower Purchased a new 2019 Rogue Sport and in just over 3000 miles the A/C blower stopped working. This is the south and the temps have been near 100 degree Purchased a new 2019 Rogue Sport and in just over 3000 miles the A/C blower stopped working. This is the south and the temps have been near 100 degrees. Not a happy situation! Had to take a vacation day to take back to dealer only to be told the part would have to be ordered and would take 5 to 7 days to come in. The part came in and they were able to work me in on Saturday to replace the part so I didn't have to use another of my vacation days. I didn't buy a new car to have to sit in a repair shop for my vacation! More
by dchambless
Employees Worked With
Mikey (on the phone), Shan Bell
September 16, 2019
Everyone was super nice and helpful. We were taken very well care of. Everyone was very nice, and helpful. Made us feel right at home. I love my new SUV!! Thank you We were taken very well care of. Everyone was very nice, and helpful. Made us feel right at home. I love my new SUV!! Thank you More
by freemane
Employees Worked With
Gary, Zak, Mark
September 16, 2019
Always friendly and efficient The dealership's service has been extraordinary ever since I have been a customer. I purchased my first Nissan in 2011 & even through some location c The dealership's service has been extraordinary ever since I have been a customer. I purchased my first Nissan in 2011 & even through some location changes & service department staff changes, the quality of their customer service has not declined. It's a pleasure to be able to walk into a service department and have them listen to you, regardless of why you are there. More
by edswife
Employees Worked With
Mikey, Jud, Hope, Taylor, Fred, Joshua V., Will (& others I can't remember their names)
September 15, 2019
Oil change My oil change was completed in a timely manner. They informed me of any problems that was found. I wasn’t notified that it was finished and I had drop My oil change was completed in a timely manner. They informed me of any problems that was found. I wasn’t notified that it was finished and I had dropped it off More
by famil33t
Employees Worked With
Shan Bell
September 13, 2019
Awesome I gave a five star rating because of the friendly staff and service, not to forget the great snacks that are offered at time of service. Mikey Leipert I gave a five star rating because of the friendly staff and service, not to forget the great snacks that are offered at time of service. Mikey Leipert is a wonderful advisor he explains great in detail what is going on with your vehicle and the length of time that the service will be completed. More
by wardcasandra
Employees Worked With
Mikey Leipert
