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Tony Serra Nissan

Cullman, AL

4.5
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,686 reviews

August 07, 2019

Fast professional service The staff was very friendly and professional. They was about to service my vehicle in a timely manner. They even had it running with the a/c on for me More

by derricktolbert78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Derrick, Thank you for the review. Treating our customers like we treat our family is our top priority. Having the a/c on for you is the least we could do in these hot summer days we've been having. We look forward to seeing you on your next visit!! Team Tony Serra Nissan

August 07, 2019

Great Care Needed a tire replaced. Came through for us. Took great care of us. Very impressed with the willingness to please. Shan Bell is a great asset to Nissa More

by brandonparker3434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert , Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Brandon, Thank you so much for the review. We believe in treating our customers in a friendly, professional and efficient manner and Shan always goes above and beyond to see that this happens. We love our customers here at Tony Serra Nissan. If there is ever anything we can do for you please do not hesitate to let us know. Thank You, Team Tony Serra Nissan.

August 07, 2019

looking to trade in a vehicle Chris is the best. He has worked diligently to help me get into a new Murano! Thank you Chris and Team for all of your hard work on my behalf. You ma More

by paige
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Caldwell
Aug 22, 2019 -

Tony Serra Nissan responded

Paige, Thank you for the review and kind words. Chris Caldwell has really been rocking things out and we think he is doing an excellent job. I told him about your review and he was very happy that he could be of help to you. Should you need anything please let us know. Happy Driving!! Thank You, Team Tony Serra Nissan

August 06, 2019

Helpful, knowledgeable staff DJ was extremely helpful and knowledgeable. Fred got us taken care of by phone before we even were able to make it to the dealership. Katrina made the More

by mgkr0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, DJ, Katrina
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you for the great review. We are happy to hear that your experience with our entire sales team was such a great one. Naturally we think they are all top notch. We hope that you are enjoying your new car and if you ever need anything please let us know!! Happy Driving!! Team Tony Serra Nissan

August 06, 2019

I came to the dealership for an oil change. My waiting time was one hour as promised. Your employees are all helpful and friendly. I had a great experience and will come again for my next servic More

by harpgary52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you for the review. It is our goal and top priority to make sure you are treated in a friendly and efficient manner because we know that your time is valuable. Mikey and his service department are happy to hear about your review. We look forward to seeing you at your next visit. Team Tony Serra Nissan

August 06, 2019

Great DJ Maxwell was great as was all the members of Tony Serra Nissan. I was in a difficult position with my trade-in and they helped me with every obstacl More

by timothckinley1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. J. Maxwell
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you very much for the 5 star review and kind words. DJ is one of our best and I will let him know about your review. We are happy to hear that you are enjoying your Nismo and are glad we were able to help you get your dream car. If there is anything else we can do for you please let us know! Happy Driving! Team Tony Serra Nissan

July 28, 2019

Best car buying experience I’ve ever had DJ was fantastic! The dealership bent over backwards to make me happy. 2 hours & the deal was done & I was on my way home. My car was a trade in that More

by pitbullmommee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell
Jul 28, 2019 -

Tony Serra Nissan responded

Thank you Pitbullmom for the wonderful review. I am so glad you lived this car and it’s so you!!! Please let us know if you should need anything else we will be here for you. We appreciate you giving Tony Serra Nissan a try with “our new way of doing business”. Please stop in just to say hi if you are in the area. DJ and the rest of the team here at stony Serra Nissan wants to welcome you to our Nissan family. Enjoy your car!!!!

July 28, 2019

They found me the perfect car! Everyone was so nice! I was very pleased with my experience here! They helped me find the perfect car for my family after the hail storm totaled mine! I would send any of m More

by AFarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you for the 5 star review! We try to make sure all our customers leave here with the perfect car that suits their needs! We hate the circumstances that brought you to us but are happy we could get you back in the perfect car! Should you ever need anything please let us know!! Happy Driving!! Team Tony Serra Nissan

July 27, 2019

Wonderful! Great people! Great service! Wonderful buying experience! Can't say enough good things about DJ and Fred!! Will definitely recommend to my friends and More

by sheac715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ,Fred
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you for leaving the 5 star rating. We are happy to hear that DJ and Fred made your experience here wonderful!! We look forward to seeing you on your next visit!! Happy Driving!! Team Tony Serra Nissan

July 27, 2019

Awesome and friendly Best Nissan place around they didn't turn me down for my trade and helped me get the car I wanted . I will recommend them to all my friends. More

by Khazixisgod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you for taking your time to leave us such a positive review! We strive to treat all of our customers like family and are happy to see that you had a positive experience! Please be sure and have your friends tell us that you sent them our way!! Happy Driving! Team Tony Serra Nissan

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