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Tony Serra Nissan
Cullman, AL
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,686 reviews
September 06, 2019
convenient and easy Tony Serra Nissan is great service department for being convenient and easy.... and mainly not time consuming. Very easy to set up appointments onli Tony Serra Nissan is great service department for being convenient and easy.... and mainly not time consuming. Very easy to set up appointments online also. More
by Ashleycoley2
Verified CustomerEmployees Worked With
Shan Bell
September 05, 2019
Good repair but long wait I had the transmission replaced in my van here. I had to wait 3.5 weeks to get it back. They did give me a rental but it was not large enough for my f I had the transmission replaced in my van here. I had to wait 3.5 weeks to get it back. They did give me a rental but it was not large enough for my family. Also there phone lines were always messed up so it was hard to get in contact with them. More
by samantha.jones128
Employees Worked With
Mikey
September 05, 2019
Great People The people were very nice and very helpful. Went out of the way to made sure I knew what I needed to concerning my service on my new car. The people were very nice and very helpful. Went out of the way to made sure I knew what I needed to concerning my service on my new car. More
by mgmommy0930
Employees Worked With
Shan Bell
September 03, 2019
Patient Sales Rep My wife and I were looking for a great deal on a new car. We found exactly that at Tony Serra Nissan. Chris Caldwell was very patient with us as we My wife and I were looking for a great deal on a new car. We found exactly that at Tony Serra Nissan. Chris Caldwell was very patient with us as we drove several vehicles trying to make a decision within our budget. We got a great vehicle at a great price. More
by AD
Employees Worked With
Chris Caldwell
September 03, 2019
Wonderful people to do business with. Great place. Professional but yet personable. Very helpful!! Any question you have if they can't answer they find someone who can. Great work and grea Great place. Professional but yet personable. Very helpful!! Any question you have if they can't answer they find someone who can. Great work and great workers. More
by kslbriley
Employees Worked With
Mikey in service and his team
September 02, 2019
Got a great deal I went looking for a car that was dependable and cheap on gas and they did not disappoint. I was there for a good bit of the day but they checked on m I went looking for a car that was dependable and cheap on gas and they did not disappoint. I was there for a good bit of the day but they checked on me often and made me feel at home. More
by lorihale45
Employees Worked With
Gary, Shan Bell
August 30, 2019
Regular maintenance The service dept is always wonderful and waiting is no problem when you know it isn't going to take all day for they know we need to be back on the ro The service dept is always wonderful and waiting is no problem when you know it isn't going to take all day for they know we need to be back on the road. More
by sherrycllmn
Employees Worked With
Shan Bell
August 26, 2019
Service It was time for my old change and tire rotation so I took my Altima in to get service. As always they went above and beyond. It was time for my old change and tire rotation so I took my Altima in to get service. As always they went above and beyond. More
by ashleighchaffin
Employees Worked With
I do not know
August 26, 2019
Not willing to negotiate Price was $3000.00 higher than neighboring dealership. After waiting they were not willing to lower price to match competitor or lower price at all. S Price was $3000.00 higher than neighboring dealership. After waiting they were not willing to lower price to match competitor or lower price at all. So we baught from the neighbor for $3000.00 less. Potential buyers shop around before believing the sales people here. Follow up, this survey forces the recipient to rate a sales person. This is no a reflection of our salesman rather the management. More
by Staylor
Employees Worked With
Shan Bell
August 23, 2019
Oil change. Took about an hour for the oil change and rotating tires. Waiting area was very clean. Ask employees are very nice and helpful. Mikey was very infor Took about an hour for the oil change and rotating tires. Waiting area was very clean. Ask employees are very nice and helpful. Mikey was very informative on all the information about my visit . More
by patriciasandersarmstrong
Employees Worked With
Mikey
