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Tony Serra Nissan
Cullman, AL
1,725 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,727 reviews
November 22, 2019
Customer service at Tony Serra Nissan is awesome. The service department goes above and beyond to assist me when i go in for service. The young girl who assisted me when I came in helped me understan The service department goes above and beyond to assist me when i go in for service. The young girl who assisted me when I came in helped me understand everything you guys were doing with my car, and answered all of my questions clearly. She was the best customer service rep I have ever had in that location. Her name is Montana Newton!! She is excellent......and whatever you are paying her, it is not enough!! More
by natalieharrison
Verified CustomerEmployees Worked With
Montana Newton was the best!!!! Also, Hope Smith in cashier was one of the most pleasant people I have come in contact with. These girls are both awesome. You should keep them both for a long time!!
November 21, 2019
Ok experience , Were not able to repair my radio problem without doing diagnostic check. Recommending services that I dont really feel like I need Ok , Were not able to repair my radio problem without doing diagnostic check. Recommending services that I dont really feel like I need Ok More
by charrison55
Employees Worked With
Dont know her name in service dept
November 20, 2019
Great clean and friendly; no pressure Got me in and out easily ; email saved me money on the oil change. Service went over what needs attention on my auto . Snack bar great Got me in and out easily ; email saved me money on the oil change. Service went over what needs attention on my auto . Snack bar great More
by jdr_platinum9
Employees Worked With
Christy Hopper
November 19, 2019
Excellent job They did all they can do to put me in a car , very determined to help out their costumers. I was very happy when I left. They did all they can do to put me in a car , very determined to help out their costumers. I was very happy when I left. More
by camd2018
Employees Worked With
David Macbain
November 18, 2019
Excellent job Next we'll buy there a again not a high pressure sales . Show all the things that we needed to know. Keep up to good work Next we'll buy there a again not a high pressure sales . Show all the things that we needed to know. Keep up to good work More
by merle.99
November 18, 2019
Great service. This is a great dealership and a very friendly staff..I have bought three vehicles from there and I plan on buying again the next time This is a great dealership and a very friendly staff..I have bought three vehicles from there and I plan on buying again the next time More
by bug92966
Employees Worked With
DJ Maxwell, Christy Hopper
November 15, 2019
great time the salesman that helped us was very well help full on all my question and was very professional. he never tired to pressure us and treated us with r the salesman that helped us was very well help full on all my question and was very professional. he never tired to pressure us and treated us with respect. More
by wwolf1994
Employees Worked With
November 13, 2019
GREAT EXPERIENCE HAVING TROUBLE WITH MY BATTERY. DROPPED IN TO SEE IF THEY COULD TAKE A LOOK. THEY TOOK A LOOK TOLD ME WHAT WAS NEEDED AND HOW MUCH IT WOULD COST FIX HAVING TROUBLE WITH MY BATTERY. DROPPED IN TO SEE IF THEY COULD TAKE A LOOK. THEY TOOK A LOOK TOLD ME WHAT WAS NEEDED AND HOW MUCH IT WOULD COST FIXED IT AND 45 MIN LATER I WAS BACK AT WORK. QUICK, EASY AND GREAT CUSTOMER SERVICE! More
by tonya6
Employees Worked With
I DO NOT REMEMBER THEIR NAMES
November 12, 2019
Smooth and quick!! Everyone very courteous! Dealership very clean and organized. Clean and neat waiting room very pleasant. Dealership has very knowledgeable personnel working the reception des Dealership very clean and organized. Clean and neat waiting room very pleasant. Dealership has very knowledgeable personnel working the reception desk. More
by bennie.norton
Employees Worked With
Christy Hopper
November 11, 2019
Great Buy Everyone was a pleasure to work with. It was my best dealership experience ever and I highly recommend them! Matt Was great sales man to work with. Ma Everyone was a pleasure to work with. It was my best dealership experience ever and I highly recommend them! Matt Was great sales man to work with. Management gave me a Great deal. More
by navyrecruiter123
Employees Worked With
