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Tony Serra Nissan
Cullman, AL
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,686 reviews
October 08, 2019
Great people but not sure their prices are competitive I believe tire rotation is a good thing to have and I know oil change is critical. But a brake fluid flush as often as they require it is just another I believe tire rotation is a good thing to have and I know oil change is critical. But a brake fluid flush as often as they require it is just another way to rip people off as well as cabin infilter they just should not charge 69.00 dollars for something I could do for way less More
by 12rholland13
Verified CustomerEmployees Worked With
Shan Bell
October 05, 2019
Great price Great dealership, prices and people. Everyone was friendly in the dealership and patient with us as we looked at the car. Downside was a lot of waitin Great dealership, prices and people. Everyone was friendly in the dealership and patient with us as we looked at the car. Downside was a lot of waiting, i thought those days were gone! More
by stydani
Employees Worked With
Gary
October 04, 2019
Service Everything was great. Every one we spoke to was very nice & helpful. It was a great place to get a quick service of oil change & tire rotation. Everything was great. Every one we spoke to was very nice & helpful. It was a great place to get a quick service of oil change & tire rotation. More
by mistyblakely
Employees Worked With
Shan Bell
October 04, 2019
Great people This place will work with you no matter what is in the way. DJ is a great salesman he helped us in many ways to get the car we needed and made all the This place will work with you no matter what is in the way. DJ is a great salesman he helped us in many ways to get the car we needed and made all the right adjustments for our payment. Thanks so much and I would highly recommend going to see them to get the ride you need. More
by Ronaldhester4
Employees Worked With
DJ Maxwell
October 03, 2019
Routine Service The service department personnel is always helpful and prompt. I have used this service for many years and have never felt pressured to add unnecessa The service department personnel is always helpful and prompt. I have used this service for many years and have never felt pressured to add unnecessary service for my vehicle. I normally schedule routine service but even when I've just stopped by to have tires checked or some other simple task, everyone is helpful and takes car of my problem. More
by melbawiegand
Employees Worked With
I don't remember names, but the guy at check in was awesome.
October 03, 2019
Great help !! My wife and I came to this dealership looking at jeeps, all the previous dealerships had been so pushy that we just didn’t feel like going back, but o My wife and I came to this dealership looking at jeeps, all the previous dealerships had been so pushy that we just didn’t feel like going back, but our sales associate was very easy going and made it clear he wasn’t there to push us into a car. Our experience was so good we went ahead and bought the vehicle we looked at from him. More
by patrick51wg
Employees Worked With
Matt
October 03, 2019
Warranty part Every one was very helpful and kind. The service department was very quick in getting my MAFS replaced. Top notch service. I will always bring my Ni Every one was very helpful and kind. The service department was very quick in getting my MAFS replaced. Top notch service. I will always bring my Nissan’s here. More
by smotes78
Employees Worked With
Mike
October 01, 2019
I am super pleased with the treatment and the service I always receive from all your employees that work in your service department!!! Thank you so very much!!! always receive from all your employees that work in your service department!!! Thank you so very much!!! More
by Abundantly Blessed
Employees Worked With
Hope, and the young man at the first check in point.
September 18, 2019
Oil change tire rotation I did not have an appointment, but was still able to get my car serviced quickly and efficiently. The price was very reasonable. I will definitely us I did not have an appointment, but was still able to get my car serviced quickly and efficiently. The price was very reasonable. I will definitely use this dealership again More
by kthomas2414
Employees Worked With
Shan Bell
September 17, 2019
2019 Rogue Sport A/C blower Purchased a new 2019 Rogue Sport and in just over 3000 miles the A/C blower stopped working. This is the south and the temps have been near 100 degree Purchased a new 2019 Rogue Sport and in just over 3000 miles the A/C blower stopped working. This is the south and the temps have been near 100 degrees. Not a happy situation! Had to take a vacation day to take back to dealer only to be told the part would have to be ordered and would take 5 to 7 days to come in. The part came in and they were able to work me in on Saturday to replace the part so I didn't have to use another of my vacation days. I didn't buy a new car to have to sit in a repair shop for my vacation! More
by dchambless
Employees Worked With
Mikey (on the phone), Shan Bell
