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Tony Serra Nissan

Cullman, AL

4.5
1,727 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,727 reviews

December 13, 2019

Service Good service and nice people. They get you in and out as quick as possible. Price is a little high but i guess everything is now days More

by andersonmatthew534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure what thier names are
Dec 13, 2019 -

Tony Serra Nissan responded

Thank you so much for your review! We appreciate your feedback!

December 11, 2019

Great experience I wanted a local dealership & already had an older Nissan. It was time for a newer model. Friendly folks, great service. Zak took great care to ma More

by REDFOOT0171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Rutherford and a manager who kept coming by to be sure we were doing well & had enough popcorn!!, Haley Sasnette, Katie Wigginton, Zak Stewart
Dec 11, 2019 -

Tony Serra Nissan responded

Thank you so much, Linda! We hope you enjoy your new Murano! If you have any questions or need anything at all please let us know. Thank you for your business, we appreciate you! Haley Sasnette Internet Manager

December 11, 2019

Great place for vehicle Friendly people in a comfortable environment that help you with your vehicle! They have treated us well! We have had this vehicle for a few years now! More

by isaacreeves02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hopper
Dec 11, 2019 -

Tony Serra Nissan responded

Thank you, Isaac! We appreciate you taking the time to submit a review about your experience. Thank you for your business and we hope you enjoy your new vehicle. Please let us know if you need anything! Haley Sasnette Internet Manager

December 10, 2019

They sat in my car and I drove them around the block ,hear w Got tag light fixed ,told them it's making a ping noise. they couldn't fine it so when I came ,the head service man rode quality me and heard the nois More

by penbrock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montana Head of service dept.
Dec 10, 2019 -

Tony Serra Nissan responded

Thank you for your review! Please be sure to let us know if you need anything in the future. We appreciate you!

December 10, 2019

Fast and friendly Everyone was very friendly, helpful and professional. They provided excellent service. The dealership was nice and the employees looked very nice as More

by jr.mom237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get names — see review
Jan 09, 2020 -

Tony Serra Nissan responded

Thank you so much for your excellent review! We love hearing about our customer's experiences here at the dealership. We look forward to seeing you again in the future!

December 09, 2019

Service fir damaged tire Good service withbsakevamd also service friendly people worked quickly to get us on the cat we wanted will recommend to others to come up here More

by guinhudson424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Wigginton
Dec 09, 2019 -

Tony Serra Nissan responded

Thank you so much for your review!! We think Gary and Katie are great, too! We appreciate your business and we look forward to helping you in the future. Please let us know if you need anything!

December 09, 2019

Very good Good service and quick. Everyone was very nice just take care of my vehicle within a timely manner. And let me know everything that was done and if an More

by crazykeller8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Macbain
Dec 10, 2019 -

Tony Serra Nissan responded

Thank you so much for taking the time to leave us a review, we really appreciate your kind words! If you need anything in the future, please don't hesitate to give us a call.

December 09, 2019

Purchase I was real happy this time really nice people can’t complain about anything.. I got a good deal Thank you! I’ll be back More

by swampfox1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell, Christy Hopper, Zak Stewart
Dec 10, 2019 -

Tony Serra Nissan responded

That is great to hear! We are pleased to know your most recent experience here at the dealership went well. We look forward to working with you again in the future. Happy Driving!!

December 05, 2019

Great service with friendly employees. Wonderful service! Relaxing atmosphere. Friendly people that answered any questions I had about my service! They worked me into their schedule and mad More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cindi Burns, Hope Smith, Mark Rutherford, Fred Crutcher, Heath Turney, DJ Maxwell
Dec 09, 2019 -

Tony Serra Nissan responded

Thank you, Richard! We are pleased to hear you had a great experience during your visit. We look forward to seeing you again!

December 04, 2019

Go To Service Center For the past 6 years and 2 vehicles, I have used the Nissan Service Center. We have been serviced fairly and never tried to be pressured into services More

by chris.robson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 04, 2019 -

Tony Serra Nissan responded

Thank you, Chris! We are thrilled to hear your visits to our service department have gone well. We appreciate your business and look forward to serving you again in the future. Thank you again for your kind words!

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