Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Serra Nissan
Cullman, AL
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,686 reviews
October 17, 2019
Nice and comfortable car buying experience We went to this Nissan dealer to shop for a car. The Sales people were friendly and courteous and we did not feel pressured at all. I am not going a We went to this Nissan dealer to shop for a car. The Sales people were friendly and courteous and we did not feel pressured at all. I am not going as far as to say, they make you feel like family but before the day was over our 16 year old and the Sales person were swapping recipes. :) We recommend this Dealership and will go back when we need another car. Great experience. More
by prnzesn
Verified CustomerEmployees Worked With
Gary Krise
October 16, 2019
Professional Everyone was a professional. Service was done in a timely manner and recommendations were welcomed. Thanks for a great job. Will use your service depa Everyone was a professional. Service was done in a timely manner and recommendations were welcomed. Thanks for a great job. Will use your service department again in the future. More
by dennistucker49
Employees Worked With
Mikey
October 15, 2019
Love this team Can’t say enough kind words about Shan and her staff. Been servicing with her since 2006 And trust her with all vehicle needs. Mikey and team do a g Can’t say enough kind words about Shan and her staff. Been servicing with her since 2006 And trust her with all vehicle needs. Mikey and team do a great job. More
by SHANSJES
Employees Worked With
Mikey Leipert, Shan Bell
October 14, 2019
Helpful The people were extremely patient and answered all my questions about buying my first car!! Would definitely go back in the future and recommended to The people were extremely patient and answered all my questions about buying my first car!! Would definitely go back in the future and recommended to all my friends!! More
by kaceymclark19
Employees Worked With
Katrina, Zak, Mark
October 13, 2019
Great Shan helped my wife order a car from the assembly plant. Wife was able to get all the features wanted at a reasonable price. Plus we were able to get Shan helped my wife order a car from the assembly plant. Wife was able to get all the features wanted at a reasonable price. Plus we were able to get a AWD Rogue. Tony Serra Nissan is always enjoyable to work with. I would not think of doing business anywhere else. More
by jaromedowney
Employees Worked With
Shan Bell
October 12, 2019
rear window leak Due to poor assembly techniques at the Nissan assembly plant our rear window was leaking due to improper amount of sealant being used. We took the 20 Due to poor assembly techniques at the Nissan assembly plant our rear window was leaking due to improper amount of sealant being used. We took the 2018 Rogue in to Tony Serra Nissan to be repaired under warranty. They removed the window, cleaned up the mess the assembly plant had caused, and replaced and resealed the window. They even washed the Rogue.. More
by aeroforce100
Employees Worked With
Mike
October 10, 2019
Great car buying experience! The folks at Tony Serra Nissan went above and beyond to get me the car I wanted at the price I was looking for. You won't find a nicer group of profes The folks at Tony Serra Nissan went above and beyond to get me the car I wanted at the price I was looking for. You won't find a nicer group of professionals at any other dealer. Stop by and see for yourself. More
by macsupersoldier
Employees Worked With
D.J. Maxwell, Shan Bell
October 10, 2019
Awesome crew I always get great service and everyone is very friendly. I enjoy the HGTV and goodies while I wait. Everything is always clean and professional. I always get great service and everyone is very friendly. I enjoy the HGTV and goodies while I wait. Everything is always clean and professional. More
by whitehead2004
Employees Worked With
Mikie
October 09, 2019
Great service Everyone is always so helpful and willing to go above and beyond to meet my needs. Excellent service and very thorough. I have no complaints Everyone is always so helpful and willing to go above and beyond to meet my needs. Excellent service and very thorough. I have no complaints More
by mollyohara19
Employees Worked With
Shan Bell
October 09, 2019
Great Dealership I loved working with the staff here. They really went the extra mile to make my first purchase ever, a wonderful experience! From my first email, to h I loved working with the staff here. They really went the extra mile to make my first purchase ever, a wonderful experience! From my first email, to helping me understand all the extras that came with my brand new Jeep before I left the lot. I would definitely recommend Tony Serra Nissan!! More
by sixrowfan
Employees Worked With
Gary Krise
