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Tony Serra Nissan
Cullman, AL
1,727 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,727 reviews
January 01, 2020
Awesome Service All The Way Around Everyone is extremely nice, and very professional. The service department is second to none, and always goes the extra mile to make sure things are wo Everyone is extremely nice, and very professional. The service department is second to none, and always goes the extra mile to make sure things are working properly. I wouldn't trust my vehicles with anyone else! Afterwards, the service department called Ann's notified me the part for my car's recall came in, and we immediately set the appointment. More
by Nicholas.worden
Verified Customer
January 01, 2020
Great Service! They really went the extra mile!!!! The new manager and the service department are great! Everyone treated us wonderfully and went above and beyond what's expected. I would recommend thi The new manager and the service department are great! Everyone treated us wonderfully and went above and beyond what's expected. I would recommend this dealership to anyone. More
by lee35055
Employees Worked With
Chris Schaefers
December 31, 2019
Nissan Rouge This is the 2nd vehicle we have purchased from this dealer. Expect friendly service and knowledgeable employees. We are looking forward to enjoying ou This is the 2nd vehicle we have purchased from this dealer. Expect friendly service and knowledgeable employees. We are looking forward to enjoying our new rouge. More
by julzmelman
December 30, 2019
Rogue 2019 Really great people. Mason didn't just offer my family a vehicle, he offered us a solution. Very few salesmen have the analytical skills to pick up wh Really great people. Mason didn't just offer my family a vehicle, he offered us a solution. Very few salesmen have the analytical skills to pick up what a family actually needs and they matched and bettered than any other states offer. I highly recommend Tony Serra Nissan. Very profesional!!! More
by jctavera
December 27, 2019
Service Always rotated tires with service before. Wanted to charge extra since they have new service mgr. Dissatisfied with this. Purchased car and had all se Always rotated tires with service before. Wanted to charge extra since they have new service mgr. Dissatisfied with this. Purchased car and had all service done there before. Dissatisfied with new mgr and some of the staff More
by wpatrica53
Employees Worked With
David Macbain
December 26, 2019
Excited Everyone at the dealership were friendly and went out of there way to assist us and made us feel special. Fred was great, he worked all the magic he Everyone at the dealership were friendly and went out of there way to assist us and made us feel special. Fred was great, he worked all the magic he could pull out of his sleeves to get us the best deal. DJ was great also getting us just the right car color and the best package. It was a friendly and even fun experience. More
by beverlynorris755
Employees Worked With
Fred, DJ Maxwell
December 21, 2019
Friendly home service First time using dealer, employees where friendly. Helped me find the car I was looking for at the right price. Would recommend to someone looking t First time using dealer, employees where friendly. Helped me find the car I was looking for at the right price. Would recommend to someone looking to purchase. More
by DC
December 20, 2019
Buying a new car It was the most excellent car buying excellent experience I’ve ever had. Christy Hopper was simply awesome & couldn’t have been more pleasant & cheerf It was the most excellent car buying excellent experience I’ve ever had. Christy Hopper was simply awesome & couldn’t have been more pleasant & cheerful. Great customer service is near & dear to me as I too was n that career & value when I receive such good care & the personal touch she exhibited. I would definitely recommend Tony Serra to all my friends & family. N fact already have. Plus I love my new Altima. More
by brhallsales
December 18, 2019
Unhappy Had a coupon for oil change and tire rotation for 35 dollars, cost over 50, don't send me anymore coupons if you're not going to honor them. Had a coupon for oil change and tire rotation for 35 dollars, cost over 50, don't send me anymore coupons if you're not going to honor them. More
by cdedmondson
Employees Worked With
Sabrina Hunter
December 18, 2019
THEY DID NOTHING TO RESOLVE THE PROBLEM THEY DID NOT OPEN CLUTCH TO SEE WHAT PROBLEM WAS THIS TRUCK HAS LESS THAN 3,000 MILES ON IT IT SHOULD NOT SMELL LIKE BURNING CLUTCH THEY JUST SAID O THEY DID NOT OPEN CLUTCH TO SEE WHAT PROBLEM WAS THIS TRUCK HAS LESS THAN 3,000 MILES ON IT IT SHOULD NOT SMELL LIKE BURNING CLUTCH THEY JUST SAID OH WE CANT SMELL IT. MAYBE IF THEY WOULD QUIT SMOKING THEY WOULD HAVE BETTER SENSE OF SMELL . I THINK IT IS JUST A DIVERSION TACTIC TO AVOID DOING WHAT IS RIGHT . More
by robert
Employees Worked With
SERVICE MANAGER WAS NICE BUT DID NOTHING. WASTE OF TIME.
