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Tony Serra Nissan

Cullman, AL

4.5
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,686 reviews

November 08, 2019

FANTASTIC ALWAYS HAVE AWESOME COUPON DEALS FOR THE NISSAN FAMILY 🤗🤗🤗 WE LOVE OUR COMMUNITY AND THE CULLMAN NISSAN TEAM IS VERY KIND AND VERY HILARIOUS 🥰 THA More

by ladonnah7778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Tony Serra Nissan responded

Thank you, Ladonnah! We love hearing feedback from our customers. We appreciate you taking the time to submit a review for our team and we look forward to seeing you again! Haley Sasnette Internet Manager

October 30, 2019

GREAT CUSTOMER SERVICE I am very thankful for all the help from the guys at Tony Serra Nissan. I highly recommend doing business with them. We are very happy with our purcha More

by allisong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Stewart
Oct 30, 2019 -

Tony Serra Nissan responded

Thank you so much, Allison! We think Zak is great and we are thrilled to have him on our sales team. We appreciate your business and we look forward to helping you again in the future. Please let us know if you need anything. Thanks again! Haley Sasnette Internet Manager

October 29, 2019

Bought a new car Was awesome they did a great job got me to the right car for me they all had positive results for me at every step More

by stephenbrandy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Sasnette, David Macbain
Oct 29, 2019 -

Tony Serra Nissan responded

Stephen, Thank you so much for your review, David and I really appreciate your kind words. Thank you for your business and please reach out if you need anything in the future...we are happy to help! It was a pleasure meeting you! Haley Sasnette Internet Manager

October 25, 2019

Oil change and mantience on tires and car The rating I gave was cause they do a great job and they are friendly and very helpful. I take my car there all the time More

by honeybear1258
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert, Heath Turney was Tech
Oct 28, 2019 -

Tony Serra Nissan responded

Thank you so much for your kind words! We are so grateful to have great team members!

October 24, 2019

Excellent diagnosis and fix in ten minutes I brought my 2018 Frontier in for a diagnosis - it had a terrible wining noise and was a bit hard to steer. I had an 8:30 AM appointment and arrived a More

by bbveach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikey - service manager
Oct 24, 2019 -

Tony Serra Nissan responded

Thank you for taking your time to leave us a 5 star rating and for the kind words for Mikey. We think he is doing a great job as service manager and I will let him know about your review. If there is ever anything we can do for you please let us know. We look forward to seeing you again. Team Tony Serra Nissan Cullman

October 24, 2019

Everyone is always so nice! The customer service there is awesome. Everyone is always so nice. If there's an issue with my car, they listen to me, they check it and if something More

by chris.lybbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liepert
Oct 24, 2019 -

Tony Serra Nissan responded

Chris, Thank you for taking your time to leave us a 5 star rating and review. It's happy customers like you that make our job rewarding! I will pass your kind words on to Mikey and his service team. If there is ever anything we can do for you please let us know. Happy Driving!! Team Tony Serra Nissan Cullman

October 24, 2019

Awesome Came in to look at a 2018 titan xd that I found online. First let me say that the truck was not only immaculate, but was also the best priced in a 500 More

by lgorff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise
Oct 24, 2019 -

Tony Serra Nissan responded

Thank you so very much for the 5 star rating and wonderful words. Gary is one of the best we have and I will let him know about your review. We strive to make all car buying experiences the best we can for our customers and are happy to see that you received such great service. If there is ever anything we can do for you please do not hesitate to let us know! We hope you enjoy your Titan!! Happy Driving! Team Tony Serra Nissan Cullman

October 23, 2019

New Car I had my heart set on a new Rogue. I told Pattie what I wanted and the first one she showed me was perfect. In and out in 3 hours. Awesome service. More

by SMITHSJ2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Martin
Oct 24, 2019 -

Tony Serra Nissan responded

Thank you for taking your time to leave us a 5 star rating and for the kind words. I will let Patty know how satisfied you were with your service. We always want our customers to leave here happy and in love with their new car! If there is ever anything we can do for you please let us know. We hope you are enjoying your Rogue!! Happy Driving! Team Tony Serra Nissan Cullman

October 21, 2019

Found what I needed David provided an excellent and pleasurable shopping experience. I will highly and truthfully recommend your dealer and especially David, whose knowle More

by raymacbain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David MacBain
Oct 21, 2019 -

Tony Serra Nissan responded

Ray, Thank you for taking your time to leave us a 5 star rating and such kind words! We think David has been doing an awesome job and i will let him know about your review. If there is ever anything we can do for you please do not hesitate to let us know. We look forward to working with you again!! Team Tony Serra Nissan Cullman

October 17, 2019

Sales service is great! Even though we didn’t end up buying from here, I would send anyone and everyone to DJ. You will not find a more honest, hardworking and nice guy to wo More

by RachaelBeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ, Jeremy
Oct 17, 2019 -

Tony Serra Nissan responded

Rachel, Thank you for taking your time to leave us such a nice review. DJ is one of our best and we feel lucky to have him. We hate that we were not able to get you in a car and hope that you keep us in mind for the future. I will let DJ know about your kind words. If there is ever anything we can do for you please do not hesitate to let us know! Team Tony Serra Nissan Cullman

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