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Tony Serra Nissan
Cullman, AL
1,727 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,727 reviews
January 21, 2020
Pleased with the wait time and service! Decided to take my Kia to Tony Serra for an oil change versus going to Huntsville. I am glad I made the decision to do that! Decided to take my Kia to Tony Serra for an oil change versus going to Huntsville. I am glad I made the decision to do that! More
by dad66
Verified CustomerEmployees Worked With
Cindi Burns, Katie Wigginton
January 18, 2020
The dealership was very clean and they had a huge selection to choose from. I was able to test drive several vehicles before making my final selection. Christy was easy to work with and very helpful selection to choose from. I was able to test drive several vehicles before making my final selection. Christy was easy to work with and very helpful. More
by PATIENCESMITH2485
Employees Worked With
Christy Hopper
January 17, 2020
This was the first time I had been to tony Serra Nissan. It was a great experience. I knew in less than an hour what was wrong with my Armada and that it was covered under warranty. The service department It was a great experience. I knew in less than an hour what was wrong with my Armada and that it was covered under warranty. The service department was clean and the employees were over the top friendly. I will have all my service work done there More
by lmcdnld75
Employees Worked With
Montana in the service department I believe was her name
January 17, 2020
the 2020 this is another oil change later and a new car comes home with us my wife saw this black kicks and came home with a Rouge very nice little 4 cylinder this is another oil change later and a new car comes home with us my wife saw this black kicks and came home with a Rouge very nice little 4 cylinder Tony Serra Nissan is the place to buy a car More
by angelmaymi
Employees Worked With
MY BROTHER fREDDY, Katie Wigginton, Christy Hopper
January 16, 2020
They worked with us on what we were wanting plus trying to get us the best possible deal. My only complaint is having to wait for finance to see us. to get us the best possible deal. My only complaint is having to wait for finance to see us. More
by pankratt
Employees Worked With
Mr. Bill
January 16, 2020
Amazing service! Very friendly and I got exactly what I wanted! I will always be a customer of Tony Serra NISSAN! Roll Tide Roll! -Logan wanted! I will always be a customer of Tony Serra NISSAN! Roll Tide Roll! -Logan More
by Logan Starnes
Employees Worked With
Shannon, KC, Christy Hopper
January 13, 2020
oil change i had to go through 3 people to get an oil change, then on the day of there was still a misunderstanding, it was resolved but I made sure I asked the i had to go through 3 people to get an oil change, then on the day of there was still a misunderstanding, it was resolved but I made sure I asked the day before that it would be taken care of before I had to go through several more people. I was assured that it was not a problem but it was. there is a lack of following up on things and communication. people tend to want to shove you on to the next person because they don't want to deal with the work. More
by renee.flanigan
Employees Worked With
i dont know any names and i i did i wouldnt give them, it is the department as a whole. they are very nice people.
January 11, 2020
Christy was very professional and knowledgeable on the Titans navigation system. Christy made me feel at ease, no pressure sale. Christy will be my go to salesperson. Titans navigation system. Christy made me feel at ease, no pressure sale. Christy will be my go to salesperson. More
by mw13596
Employees Worked With
Christy Hopper
January 11, 2020
Service on car was completed in a timely manner. Employees were friendly and professional. I would recommend this dealership for repairs and will use them in the future. Employees were friendly and professional. I would recommend this dealership for repairs and will use them in the future. More
by barnes8013
Employees Worked With
Chuck Kennedy
