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Tony Serra Nissan

Cullman, AL

4.5
1,728 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,728 reviews

February 10, 2020

Great people all around, sales rep met me before I could even get in the door, no pushy just asking if there was any way he could help at all, ate some food, very glad they could help me get in to a vehicle More

by Jarredgrace15
Recommend Dealer
Yes
Employees Worked With
Mason Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Sasnette, Katie Wigginton, Fred Crutcher
Feb 10, 2020 -

Tony Serra Nissan responded

Thank you, Jarred! We are so pleased we were able to help you get into the perfect vehicle. We appreciate your business and we hope you enjoy your new car!

February 10, 2020

Always go above and beyond to make us feel important. Scheduling was super simple and i was in and out quickly. Kind, patient staff. Eager to answer all questions. More

by jteter1978
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell, Chuck Kennedy
Feb 11, 2020 -

Tony Serra Nissan responded

Thank you so much! We appreciate you!

February 06, 2020

I have always enjoying going to Tony Serra Nissan until this last visit y'all use to have the most amazing guy check u in u was so nice kept you up to date ,but not this time it was a different person More

by lakedraw2
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
Feb 11, 2020 -

Tony Serra Nissan responded

Thank you for your review! I have given your review over to my Service Manager, Chuck, and we would love to speak to you further. Would you mind reaching out to us and speaking to Chuck? Our number is 256-739-1771. We hope to hear from you. Thank you!

February 04, 2020

Wonderful As always the service center personnel is courteous and takes care of my car. I am never pressured into unnecessary products. They are great at keep More

by melbawiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
Feb 05, 2020 -

Tony Serra Nissan responded

Thank you, Melba!

February 02, 2020

Just purchased a car from Christy. Superb treatment, easy transaction, felt respected and like she did her best to shoot straight and give me value. Extremely detailed car review. Made the dealer look good. More

by Steve James
Recommend Dealer
Yes
Employees Worked With
Bill Gouge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy Hopper
Feb 03, 2020 -

Tony Serra Nissan responded

Thank you, Steve! We appreciate your kind words. We hope you enjoy your new vehicle. Thank you for your business!! We look forward to serving you again in the future.

January 31, 2020

They area always very helpful with getting my car in for service. They explain everything that wad done during my appointment. Always is very clean. More

by sbarnett0918
Recommend Dealer
Yes
Employees Worked With
Katie Wigginton, DJ Maxwell, Montanna Newton, Fred Crutcher
Feb 03, 2020 -

Tony Serra Nissan responded

Thank you so much! We appreciate you!

January 31, 2020

All in a Days Work A free 10,000 mile service visit that was I thought was and stated as free turned into a $300 bill. Wish that was stated before going. Never got my More

by jnelson439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell, Montanna Newton
Feb 03, 2020 -

Tony Serra Nissan responded

Thank you for your review. If you could please give us a call at 256-739-1771 so we can do our best to rectify the situation. I will let our Service Manager, Chuck Kennedy, know to expect your call. Thank you again for letting us know about your experience.

January 31, 2020

These guys were awesome. Can't wait to do business with them again. From the moment I inquired online to the moment they have us the keys they were great to do business with. More

by joshsaunders40
Recommend Dealer
Yes
Employees Worked With
Mason Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Wigginton, Fred Crutcher, Shannon Parker
Feb 03, 2020 -

Tony Serra Nissan responded

Thank you, Josh! We look forward to seeing you again!

January 29, 2020

DJ and Mason worked very hard to get my business very professional and nice. They were able to get the most for my trade , also kept my truck payment to a good price More

by bigjon2019
Recommend Dealer
Yes
Employees Worked With
Mason Isbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Maxwell, Fred Crutcher
Jan 29, 2020 -

Tony Serra Nissan responded

Thank you so much for your business! We appreciate you taking the time to leave us a review. If you need anything at all please let us know. Thanks again!

January 28, 2020

Tony Serra Nissan of Cullman is always professional and treats us like family. Waiting room is comfortable and there is always Starbucks coffee waiting for you! More

by furbabylodge
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
Jan 29, 2020 -

Tony Serra Nissan responded

Thank you so much!

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