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Tony Serra Nissan
Cullman, AL
1,687 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,687 reviews
January 27, 2020
Gary and Fred were great! Gary was wonderful! Very down-to-earth and laid back, which is what I needed. Fred was very nice and professional, as well! I recommend Tony Serra Ni Gary was wonderful! Very down-to-earth and laid back, which is what I needed. Fred was very nice and professional, as well! I recommend Tony Serra Nissan. They had the Altima that I was looking for. More
by csullivan4
Verified Customer
January 25, 2020
My experience at Tony Serra Nissan was remarkable and I liked the friendly atmosphere during the buying process. I would highly recommend this dealership to all my friends and family. liked the friendly atmosphere during the buying process. I would highly recommend this dealership to all my friends and family. More
by chad_cooper0547
January 23, 2020
2nd Purchase with great people I love these folks! They did a great job to get me the car I wanted at the right price/payment. They go above and beyond in all of my experiences with I love these folks! They did a great job to get me the car I wanted at the right price/payment. They go above and beyond in all of my experiences with them in sales and service department. More
by stormy.sapphire.skies
January 23, 2020
Friendly staff! Great service team. Addressed all of my questions. I had an issue that could not be resolved so they have asked me to drop it off sometime so they can Great service team. Addressed all of my questions. I had an issue that could not be resolved so they have asked me to drop it off sometime so they can look more. More
by tmgrimm3
Employees Worked With
Chuck Kennedy, Montanna Newton, Jonathan White
January 22, 2020
Took car in for recall.Was told it would take 3 hours to Took car in for recall. Was told it would take 3 hours to complete service. Took my car in to appointment at 9 and was called and told my car was rea Took car in for recall. Was told it would take 3 hours to complete service. Took my car in to appointment at 9 and was called and told my car was ready to be picked up at 2:30 or 3:00. ??????? More
by mercer.vicky
Employees Worked With
Service dept.
January 22, 2020
My service was amazing!!! Jonathan helped us in every way possible!!!! We are 100%happy with our car!! Everybody was so nice and kind! Thank you!! possible!!!! We are 100%happy with our car!! Everybody was so nice and kind! Thank you!! More
by rikkibug23
Employees Worked With
Jonathan white
January 22, 2020
Montanna and Hope were amazing. I love it when I'm treated well and these ladies went above and beyond!! Big shout out the the guys and gals in the service department for getting me in and out fast to treated well and these ladies went above and beyond!! Big shout out the the guys and gals in the service department for getting me in and out fast too!! More
by Crystal
Employees Worked With
Hope , Montanna Newton
January 21, 2020
We had a great time looking at the Nissan kicks and Mason was super helpful. He made sure I knew all my cars features before I even left the lot. Thank you Mason! was super helpful. He made sure I knew all my cars features before I even left the lot. Thank you Mason! More
by emily.douglas16x
Employees Worked With
January 21, 2020
Awesome experience working with this dealership! Enjoyed doing business with these wonderful folks! Salesman DJ was awesome to work with. He stayed 2 hours after "Official " closing time to get the d Enjoyed doing business with these wonderful folks! Salesman DJ was awesome to work with. He stayed 2 hours after "Official " closing time to get the deal done! Also, Ms. Katie was great to deal with on the phone! She made sure she kept me updated from day one about what was going on with the vehicle before It was ready to be test driven! Thank y'all for a great buying experience for my 2016 RHD jeep! More
by jyf35594
Employees Worked With
Katie Wigginton, DJ Maxwell
January 21, 2020
Excellent Montana in service department was very friendly and formative. She let me know as soon as my vehicle was ready for pick up. Hope (service test) was wo Montana in service department was very friendly and formative. She let me know as soon as my vehicle was ready for pick up. Hope (service test) was wonderful also. She reviewed my paperwork, made sure i had no questions before processing my payment. Chuck is doing a great job with the service department. We are a Nissan family owning 3 different vehicles which shout out goes to DJ. More
by M/S Clay
Employees Worked With
Montana, Hope and Chuck, DJ Maxwell
