Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Serra Nissan
Cullman, AL
1,687 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,687 reviews
February 10, 2020
Always go above and beyond to make us feel important. Scheduling was super simple and i was in and out quickly. Kind, patient staff. Eager to answer all questions. Scheduling was super simple and i was in and out quickly. Kind, patient staff. Eager to answer all questions. More
by jteter1978
Verified CustomerEmployees Worked With
DJ Maxwell, Chuck Kennedy
February 06, 2020
I have always enjoying going to Tony Serra Nissan until this last visit y'all use to have the most amazing guy check u in u was so nice kept you up to date ,but not this time it was a different person this last visit y'all use to have the most amazing guy check u in u was so nice kept you up to date ,but not this time it was a different person a woman and she was dry and rude ,customer service is not her strong suit anywho I felt very unwelcome she looked at me as if I was in the wrong place and I waited longer than usual to be finished because they had a recall to fix but I didnt know that because I was not notified or told hey it will take a little longer after 2 hrs of sitting I finally had to ask and I wasn't use to that I was use to the nice guy updating me in what was going on and when it was done he would explain what was done but not with this lady I had to ask her what was done and what I was paying for that was not a pleasant experience with Nissan but hopefully it will get better because I love nissan More
by lakedraw2
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
February 04, 2020
Wonderful As always the service center personnel is courteous and takes care of my car. I am never pressured into unnecessary products. They are great at keep As always the service center personnel is courteous and takes care of my car. I am never pressured into unnecessary products. They are great at keeping me informed of the progress of my service. More
by melbawiegand
Employees Worked With
Cindi Burns
February 02, 2020
Just purchased a car from Christy. Superb treatment, easy transaction, felt respected and like she did her best to shoot straight and give me value. Extremely detailed car review. Made the dealer look good. transaction, felt respected and like she did her best to shoot straight and give me value. Extremely detailed car review. Made the dealer look good. I will go back to Tony Serra in Cullman More
by Steve James
January 31, 2020
They area always very helpful with getting my car in for service. They explain everything that wad done during my appointment. Always is very clean. service. They explain everything that wad done during my appointment. Always is very clean. More
by sbarnett0918
Employees Worked With
Katie Wigginton, DJ Maxwell, Montanna Newton, Fred Crutcher
January 31, 2020
All in a Days Work A free 10,000 mile service visit that was I thought was and stated as free turned into a $300 bill. Wish that was stated before going. Never got my A free 10,000 mile service visit that was I thought was and stated as free turned into a $300 bill. Wish that was stated before going. Never got my survey for the Free Tank of Fuel that they offered. They couldn't do anything with that.. Other than that the actual service was great as far as what they did with the vehicle.....it's just the tricks they do to try to come to them.......What's That!!! More
by jnelson439
Employees Worked With
DJ Maxwell, Montanna Newton
January 31, 2020
These guys were awesome. Can't wait to do business with them again. From the moment I inquired online to the moment they have us the keys they were great to do business with. them again. From the moment I inquired online to the moment they have us the keys they were great to do business with. More
by joshsaunders40
January 29, 2020
DJ and Mason worked very hard to get my business very professional and nice. They were able to get the most for my trade , also kept my truck payment to a good price professional and nice. They were able to get the most for my trade , also kept my truck payment to a good price More
by bigjon2019
January 28, 2020
Tony Serra Nissan of Cullman is always professional and treats us like family. Waiting room is comfortable and there is always Starbucks coffee waiting for you! treats us like family. Waiting room is comfortable and there is always Starbucks coffee waiting for you! More
by furbabylodge
Employees Worked With
Montanna Newton
January 28, 2020
The people are always friendly. The waiting area is very comfortable. The time it takes for the service is always minimal. And always accurate. Thanks. comfortable. The time it takes for the service is always minimal. And always accurate. Thanks. More
by akayemadison2431
Employees Worked With
Katie Wigginton, Christy Hopper, Cindi Burns, Shannon Parker
