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Tony Serra Nissan
Cullman, AL
1,687 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,687 reviews
February 17, 2020
Everyone there is very nice and willing to help any way they can. They also try ther best to get you in the car you want and to make you feel at home they can. They also try ther best to get you in the car you want and to make you feel at home More
by suicidexreaper01
Verified CustomerEmployees Worked With
Katie Wigginton, Fred Crutcher
February 17, 2020
Everyone was nice and took eel care of me and my vehicle. My vehicle got serviced quick and I was offered a beverage. Very comfortable sitting area. My vehicle got serviced quick and I was offered a beverage. Very comfortable sitting area. More
by Adam Taylor
Employees Worked With
Montanna Newton, Cindi Burns
February 17, 2020
Good experience. Only issue was the amount of time it took for the paperwork in light of it being a cash sale. Vehicle delivered in pristine condition. took for the paperwork in light of it being a cash sale. Vehicle delivered in pristine condition. More
by srself_01
Employees Worked With
Dylan Bullard *****
February 12, 2020
The willingness to help was exceptional I came in looking for another vehicle because I was recently involved in an accident in my current vehicle and the insurance was totaling it. I saw a I came in looking for another vehicle because I was recently involved in an accident in my current vehicle and the insurance was totaling it. I saw a vehicle online I was interested in and Marc Steelman was the salesman that helped us on the lot. We initially wanted to go through our local banker to get the vehicle financed but when the interest rate was high, I turned to Shannon Parker to see if the dealership could help with financing. Shannon worked for days on this deal for us. He went above and beyond to help get me into the car and to work out the financing. I had a difficult situation with the vehicle I had totaled and the finance company and Shannon was able to help with all of it. I really appreciate everyone at the dealership for working with us like we were actual people and not just another sale. More
by akiley76
Employees Worked With
Marc Steelman, Shannon Parker
February 12, 2020
Fast Friendly Service Everyone makes you feel like you are an important part of the Nissan"Family"' The service is done in a timely manner. Everyone goes out of their way Everyone makes you feel like you are an important part of the Nissan"Family"' The service is done in a timely manner. Everyone goes out of their way to make sure your wait is enjoyable. The building is always clean . The restrooms are always clean and the waiting room comfortable with a T,V, and magazines, free water, coffee and snacks. They even have a clean, safe room for children to play. It is kind of a "home away from home'. More
by msrochelle48
Employees Worked With
DJ Maxwell, Montanna Newton, Cindi Burns, Fred Crutcher
February 11, 2020
The folks at Tony Serra were very friendly, definitely no pressure, and turn around was quick. The waiting area was clean and comfortable. I highly recommend you try them. pressure, and turn around was quick. The waiting area was clean and comfortable. I highly recommend you try them. More
by Kilowatt
Employees Worked With
Haley Sasnette, DJ Maxwell, Chuck Kennedy
February 11, 2020
This service department is awesome, but not as bad xxx as thier sales department! They are ALL fantastic! If you need sales or service definitely put them at the top of your list. thier sales department! They are ALL fantastic! If you need sales or service definitely put them at the top of your list. More
by DAMAXWE11
Employees Worked With
DJ Maxwell, Chuck Kennedy, Montanna Newton, Cindi Burns, Fred Crutcher, Shannon Parker
February 11, 2020
The staff is very friendly as well as efficient. I took my car in preparing to have to replace the transmission, after a thorough inspection my car’s computer needed updated. my car in preparing to have to replace the transmission, after a thorough inspection my car’s computer needed updated. More
by krazybaby75
Employees Worked With
Dillon, Montanna Newton, Fred Crutcher
February 10, 2020
Great people all around, sales rep met me before I could even get in the door, no pushy just asking if there was any way he could help at all, ate some food, very glad they could help me get in to a vehicle even get in the door, no pushy just asking if there was any way he could help at all, ate some food, very glad they could help me get in to a vehicle More
by Jarredgrace15
