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Tony Serra Nissan
Cullman, AL
1,729 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,729 reviews
April 03, 2020
The personnel are very kind, friendly and professional. The waiting area was clean and very relaxing. They took great care of my SUV. I could go other places, but I prefer the service department here. The waiting area was clean and very relaxing. They took great care of my SUV. I could go other places, but I prefer the service department here. I also like the coupons for service that I receive . More
by learnest1957
Verified CustomerEmployees Worked With
Chuck Kennedy, Cindi Burns
April 01, 2020
I am super excited with my new car from Tony Serra Nissan! Everyone was polite and professional- ESPECIALLY Mr. Bill Gouge. I told him exactly what my goal payment was, and he stuck to it which was ve Nissan! Everyone was polite and professional- ESPECIALLY Mr. Bill Gouge. I told him exactly what my goal payment was, and he stuck to it which was very important to me. He was extremely knowledgeable of the inventory, and answered all my questions to put me at ease. I felt like he genuinely cared about my family and I and our wants and needs. I will absolutely be back the next time I’m ready for a car. Thank you all!! Especially Bill and Gary! More
by Tarrah Vigue
Employees Worked With
Other Employees :
I don’t remember her name. (I am so sorry! I was anxious) but the lady who helped me with the financial part was a five star rating too! , Katie Wigginton, Shannon Parker
April 01, 2020
You pull in and they wait on you right then.I didn’t have to wait.They are very helpful.They know what they are doing. to wait.They are very helpful.They know what they are doing. More
by annettestapler1
Employees Worked With
Haley Sasnette, Katie Wigginton, Chuck Kennedy, Montanna Newton, Cindi Burns, Fred Crutcher, Shannon Parker
March 31, 2020
They have always been friendly, quick and courteous! I have been driving to this dealership for every service with no regrets. They are very consistent! have been driving to this dealership for every service with no regrets. They are very consistent! More
by soveriegn
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
March 30, 2020
New vehicle I had a second great buying experience the staff is so helpful and friendly and the go above and beyond to make sure you have a great buying experienc I had a second great buying experience the staff is so helpful and friendly and the go above and beyond to make sure you have a great buying experience More
by KeithnTracyJones
Employees Worked With
Hope, DJ Maxwell, Fred Crutcher
March 30, 2020
Absolutely wonderful company 🥰 the service department is out of this world and sales is great as well! We love Sabrina in service for sure! Cant wait to come back! out of this world and sales is great as well! We love Sabrina in service for sure! Cant wait to come back! More
by saintbuddy596
Employees Worked With
Other Employees :
Sabrina hunter five stars , Katie Wigginton, DJ Maxwell, Chuck Kennedy, Montanna Newton, Cindi Burns, Jonathan White, Fred Crutcher, Shannon Parker
March 30, 2020
The custimer service rep was very helpful and knowledgeable. They started promptly at my appointment time abbr finished in a timely fashion. I was well served. knowledgeable. They started promptly at my appointment time abbr finished in a timely fashion. I was well served. More
by jhall29
Employees Worked With
Montanna Newton
March 29, 2020
Outstanding service Great service and friendly staff always courteous and eager to answer any and all questions about my vehicle as well as other vehicles I come in and l Great service and friendly staff always courteous and eager to answer any and all questions about my vehicle as well as other vehicles I come in and look at while waiting. Plus excellent coffee. More
by KeithnTracyJones
Employees Worked With
Hope, Montanna Newton
March 28, 2020
Recall They got it done! And called when completed Not much else to say Dropped it off and picked it up Liked the cover on Steering wheel They got it done! And called when completed Not much else to say Dropped it off and picked it up Liked the cover on Steering wheel More
by monicawesson
Employees Worked With
Christy Hopper
March 23, 2020
Fine, do what was expected of them. Oil changed, tires rotated and checked fluid. Checked where I had windshield replaced on lights working properly. Thanks rotated and checked fluid. Checked where I had windshield replaced on lights working properly. Thanks More
by fayekey48
Employees Worked With
Chuck Kennedy
