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Tony Serra Nissan

Cullman, AL

4.5
1,687 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,687 reviews

February 26, 2020

The people at this dealership are very friendly. The people at this dealership are very helpful. The work was done in an appropriate amount of time. More

by judythompson1942
Recommend Dealer
Yes
Employees Worked With
Don’t know their names, Montanna Newton
Mar 02, 2020 -

Tony Serra Nissan responded

Thank you, Judy! We appreciate your review!

February 26, 2020

Buying my first car was an amazing experience, my salesman was very friendly and made me feel comfortable and not pressured into anything, I am in love with my new Nissan Sentra. More

by bweezy1410
Recommend Dealer
Yes
Employees Worked With
Gary Krise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Crutcher
Mar 02, 2020 -

Tony Serra Nissan responded

We are thrilled to hear you enjoyed your experience with us. Thank you so much for your business! We look forward to seeing you again!

February 25, 2020

As usual, the service I received I Friday morning was exceptional. The staff is always on time and pleasant to deal with. I highly recommend to all of my friends seeking a new car and or service. More

by stacyq11
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
Mar 02, 2020 -

Tony Serra Nissan responded

Thank you, Stacy! We appreciate you!

February 24, 2020

Service rep (Cindi) did not go over my printout where it had items that needed attention. She printed it out as I was going to get in my car snd she didn't even look at it. More

by JANCLOW63
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
Feb 24, 2020 -

Tony Serra Nissan responded

Hi, Jan! Thank you for taking the time to let us know about your experience. We will definitely go over this with her! Thank you for letting us know. We hope to see you again in the future! :)

February 21, 2020

Had car serviced, oil change and tire rotation. Quick service, everything went well. Very satisfied with service and billing. Very fair price. Good people to work with. More

by garyquattlebaum
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
Feb 24, 2020 -

Tony Serra Nissan responded

Thank you so much, Gary! We appreciate your business!

February 20, 2020

Great service ! Great service and wonderful women in service dept.! They know there job and get things done unlike men. Pleasure visiting your dealership.They get you More

by georgejan8778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montanna Newton, Fred Crutcher
Feb 24, 2020 -

Tony Serra Nissan responded

Thank you for your kind words. We look forward to seeing you again!

February 19, 2020

They were fast and amazing I highly recommend them to anyone who is looking for a vehicle and the customer service department was great also More

by srtyree7
Recommend Dealer
Yes
Employees Worked With
Haley Sasnette, Zak Stewart, Montanna Newton, Fred Crutcher
Feb 19, 2020 -

Tony Serra Nissan responded

Thank you so much for leaving us a review, we really appreciate it! We are thrilled to hear you have enjoyed your visits to see us and we look forward to seeing you again!

February 19, 2020

Always have a great experience when I get my oil changed. Everyone is always super nice and go out of their way to be very helpful More

by shyra28
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
Feb 19, 2020 -

Tony Serra Nissan responded

Thank you so much!

February 19, 2020

I'll continue to use this service department. always get great service. will continue coming here for service. my concerns are always dealt with by professionals More

by sandielj6151
Recommend Dealer
Yes
Employees Worked With
the ladies who checked me out, Chuck Kennedy, Montanna Newton
Feb 19, 2020 -

Tony Serra Nissan responded

Thank you!! We appreciate your kind words :)

February 17, 2020

Great place. Staff was very friendly and helpful. I have bought 3 new vehicles from them and have had a good experience every time. Definitely recommend More

by ggundamfan03
Recommend Dealer
Yes
Employees Worked With
Mason Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy Hopper, Fred Crutcher, Shannon Parker
Feb 18, 2020 -

Tony Serra Nissan responded

Thank you for your continued business and loyalty. We look forward to seeing you again in the future!

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