Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Serra Nissan
Cullman, AL
1,687 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,687 reviews
March 09, 2020
Oil Change, tire rotation Everyone was so nice. I pulled up to the service door and it opened! My first time getting the truck serviced. They even corrected a recall that I did Everyone was so nice. I pulled up to the service door and it opened! My first time getting the truck serviced. They even corrected a recall that I didn't know about. I came right after work and I was starving so the popcorn was wonderful! More
by cpgonstad
Verified CustomerEmployees Worked With
Montanna Newton
March 07, 2020
Everyone was so kind and made my first time buying a car very easy and enjoyable! They helped me through the whole process and were very patient with me. very easy and enjoyable! They helped me through the whole process and were very patient with me. More
by destiny
March 07, 2020
Great customer service! I enjoyed my experience with my salesman. This was my 3rd new vehicle I’ve purchased from Serra Nissan highly recommend business. salesman. This was my 3rd new vehicle I’ve purchased from Serra Nissan highly recommend business. More
by tgann71
Employees Worked With
Haley Sasnette, Katie Wigginton, Shannon Parker
March 06, 2020
Regular Oil Change They did a custom regular oil change & tires rotations. I was able to use a special coupon we received in the mail, to lower the price of having it do They did a custom regular oil change & tires rotations. I was able to use a special coupon we received in the mail, to lower the price of having it done. I still do not understand why it took so long for it to be performed. More
by DropDead
Employees Worked With
Chuck Kennedy, Montanna Newton
March 04, 2020
Tech damaged the roof of my car while performing oil change and tire rotation. Did not see until I arrived at home. No one let me know it was damaged. change and tire rotation. Did not see until I arrived at home. No one let me know it was damaged. More
by bth86
Employees Worked With
Montanna Newton
March 04, 2020
Staff are always super friendly and helpful. Work done on my vehicle is performed fast and perfectly. Easy to get an appointment. Love this dealership. James Smith was amazing. He went out of his way to make my vehicle is performed fast and perfectly. Easy to get an appointment. Love this dealership. James Smith was amazing. He went out of his way to make sure my toddler granddaughter was happy and entertained. More
by allen.rhonday
Employees Worked With
James Smith. Parts sales. , Montanna Newton
March 03, 2020
#1 dealership I will not ever go any where else this dealership is the best but only because of Gary and Fred! they go above and beyond I will not ever go any where else this dealership is the best but only because of Gary and Fred! they go above and beyond More
by bjjohnson636
March 03, 2020
I'm less than impressed with my entire experience. If I wasn't completely drained from the past week of trying to buy this vehicle I would type a long review. However I just want to say that whatever y'all wasn't completely drained from the past week of trying to buy this vehicle I would type a long review. However I just want to say that whatever y'all are paying KC in financing it's not even remotely enough. These finance companies drag their feet and request documents one by one.. Piece by piece. I can only IMAGINE what she deals with on a daily basis if many people's car buying experience was anything like mine because of these greedy banks. Whatever y'all pay her you need to give her a good $3 raise. More
by defleppardkix
February 29, 2020
The sales consultant DJ Maxwell was an awesome person to talk too. DJ treated me with the up most respect, and made me feel apart of the family. Haley Sasnette, the Internet Manager was fantastic from the p talk too. DJ treated me with the up most respect, and made me feel apart of the family. Haley Sasnette, the Internet Manager was fantastic from the phone calls, to the follow ups, and even meeting her in person was awesome. I would highly recommend Tony Serra Nissan of Cullman to my friends, and/or family. More
by jonesbunch016
Employees Worked With
Haley Sasnette, DJ Maxwell, Fred Crutcher
February 27, 2020
Dylan was a great salesperson to deal with. I saw a car online and just wanted to check it out in person. He showed us the vehicle and didn’t try to pressure us into anything. We liked the vehicle and pric online and just wanted to check it out in person. He showed us the vehicle and didn’t try to pressure us into anything. We liked the vehicle and price so we bought it. From start to finish it was a great experience. More
by Adammcrow
Employees Worked With
Dylan Bullard, Fred Crutcher, Shannon Parker
