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Tony Serra Nissan
Cullman, AL
1,689 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,689 reviews
April 16, 2020
You guys know how to sell cars on the web forsure. It was so massively easy. They communicated perfectly with me via text, phone, and video. I have NEVER bought a car this way and learned that they know what so massively easy. They communicated perfectly with me via text, phone, and video. I have NEVER bought a car this way and learned that they know what they are doing. I drove from Biloxi, Ms to get the 2020 370z Nismo I wanted! You guys are awesome! More
by leew1969s
Verified CustomerEmployees Worked With
Fred, Katie Wigginton, Fred Crutcher, Shannon Parker
April 15, 2020
Everyone was great, polite and helpful. The wait to sign paper work was a little excessive 3hours. Overall a great experience. I thought everyone went above and beyond to accommodate me and my wife. paper work was a little excessive 3hours. Overall a great experience. I thought everyone went above and beyond to accommodate me and my wife. More
by tywils2370
Employees Worked With
Katie Wigginton, DJ Maxwell, Fred Crutcher
April 14, 2020
The service department is alway kind, courteous and very informative. They let you know the stautus of your vehicle throughout the day and do not try to sell you service that you do not need. informative. They let you know the stautus of your vehicle throughout the day and do not try to sell you service that you do not need. More
by steven.layla.quinn
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
April 14, 2020
Great and fast service this was my first time for a service visit. I will be coming back. I was in and out in less than forty minutes. service visit. I will be coming back. I was in and out in less than forty minutes. More
by garrettflanaganstylist
Employees Worked With
Montanna Newton, Cindi Burns
April 13, 2020
As a first time car buyer, I was nervous and not sure what I was getting into. DJ was phenomenal in helping me out and explaining everything to me. With his help, I now have an awesome vehicle. I'd also what I was getting into. DJ was phenomenal in helping me out and explaining everything to me. With his help, I now have an awesome vehicle. I'd also like to compliment the entire staff for being friendly and understanding. Last, but not least, the individual that cleaned the car went above and beyond. I was blown away by his attention to detail and commitment to providing the best service possible. Would definitely recommend this dealership and their team to anyone looking for a vehicle. More
by Athompson041388
Employees Worked With
DJ Maxwell, Shannon Parker
April 13, 2020
Awesome people. They go above and beyond to make sure the customer is happy. Always friendly smiling faces and ready to help. Deffinatly would recommend and will be returning for more purchases customer is happy. Always friendly smiling faces and ready to help. Deffinatly would recommend and will be returning for more purchases More
by km03261990
Employees Worked With
Tyler myers, DJ Maxwell, Fred Crutcher
April 07, 2020
Service Appointments made and confirm on-line through the dealership web site. Team is courteous and professional. Service area has a designated waiting are Appointments made and confirm on-line through the dealership web site. Team is courteous and professional. Service area has a designated waiting area that is an open environment with complimentary popcorn, water and a selection of K-cup coffees. The only negative is amount of time required to complete basic service. More
by tlowe38424
Employees Worked With
Montanna Newton
April 07, 2020
She was in credibly helpful and had great service. They were quick and professional. I enjoyed my time there. I will come back to get my car serviced were quick and professional. I enjoyed my time there. I will come back to get my car serviced More
by TCARRIE.7552
Employees Worked With
Montanna Newton
April 07, 2020
I have bought 2 vehicles from this location. I love them. They are not pushy, and everyone is super friendly. I havent ever had any problems with getting through to speak with someone, and all my questions/c They are not pushy, and everyone is super friendly. I havent ever had any problems with getting through to speak with someone, and all my questions/concerns are always resolved in the same visit. I will forever come back here for service in both vehicles. More
by krista.birmingham90
Employees Worked With
DJ Maxwell, Montanna Newton, Fred Crutcher
April 07, 2020
Everything was pleasant and friendly. The service was prompt and professional. I bought the car at that dealership and it is nice to know that they care about me after the sale. prompt and professional. I bought the car at that dealership and it is nice to know that they care about me after the sale. More
by warrenruland1012
Employees Worked With
Katie Wigginton, Christy Hopper, Montanna Newton, Shannon Parker
