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Tony Serra Nissan
Cullman, AL
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,690 reviews
July 24, 2020
Always Wonderful Service! Montanna, and all of the service staff members, always make sure that our vehicle is serviced as quickly as possible. Even when unexpected repairs are Montanna, and all of the service staff members, always make sure that our vehicle is serviced as quickly as possible. Even when unexpected repairs are needed, I trust that they will have us back on the road in record time. It also means a lot that they remember us, and that they are friendly and welcoming each time we're at the dealership. The personal touch and the great value mean that this is our service department of choice! More
by klockhart
Verified CustomerEmployees Worked With
Montanna Newton
July 15, 2020
BEST NISSAN DEALER AROUND! Always happy to help and quick to answer any questions. Pricing is very fair and I feel they are very thorough with their inspections. I didn't buy my Always happy to help and quick to answer any questions. Pricing is very fair and I feel they are very thorough with their inspections. I didn't buy my vehicle there as I don't live in Cullman and another dealer was closer to me at the time. I was always afraid I wouldn't be treated as well as if I took my vehicle anywhere other than where it was purchased, but that is NEVER a problem there! More
by bamajulie
Employees Worked With
Chuck Kennedy
July 15, 2020
They did a great job on getting our car handled and getting done in a fairly quick time. Always done a great job and will keep using them getting done in a fairly quick time. Always done a great job and will keep using them More
by userbulldog151
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
July 14, 2020
They didn't rotate my tires as asked too. I was charged $65 for an oil change and "inspection". I have spoken to Montana already afterwards. She was very helpful and nice. Assured me she would take care of $65 for an oil change and "inspection". I have spoken to Montana already afterwards. She was very helpful and nice. Assured me she would take care of me as well. More
by aehankins09
Employees Worked With
Montanna Newton
July 14, 2020
Saturday service Everyone was super nice, and helpful. Waiting area was clean and comfortable, even had a beautiful woman sharing her wonderful voice singing as she w Everyone was super nice, and helpful. Waiting area was clean and comfortable, even had a beautiful woman sharing her wonderful voice singing as she was cleaning the area. More
by carolwatson903
Employees Worked With
Montanna Newton
July 13, 2020
Bill & Shannon were great at assisting me find & get my car Dealership was so clean and inviting. All of the staff was very friendly. Bill, my sales person was great, he was very friendly and knowledgeable. Dealership was so clean and inviting. All of the staff was very friendly. Bill, my sales person was great, he was very friendly and knowledgeable. More
by joan77
Employees Worked With
Bill, my sales person. , Shannon Parker
July 10, 2020
Great. Recall on part. They handled and replaced. It was my first time to use them and I will return. I purchased my Nissan out of state. This is my homet Recall on part. They handled and replaced. It was my first time to use them and I will return. I purchased my Nissan out of state. This is my hometown now. More
by patriciacmartin
Employees Worked With
Cindi Burns
July 09, 2020
experence was good paid to much couldnt negotiate I would trade with them again but negotions would tougher I was in the business for12 years I no what it like sitting on other side of the table you I would trade with them again but negotions would tougher I was in the business for12 years I no what it like sitting on other side of the table you want the customer to feel like he is getting a good deal make them feel happy and apppreciate your efforts to make them want to come back and recommend you to friends. I would recommend them but encorage my friends to srive for atahe best deal possible More
by richardredbama2
July 09, 2020
Inviting and clean. Zak asked qualifying questions. Zak took us to price ranges we requested. The first one ended up the one purchased. Fair trade and sell price. SRP took us to price ranges we requested. The first one ended up the one purchased. Fair trade and sell price. SRP More
by s.randypowell
Employees Worked With
Zak STEWART... greatjob... fianance guy was good too., Shannon Parker
