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Tony Serra Nissan
Cullman, AL
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,690 reviews
September 18, 2020
After purchasing a new Sentra and spending 6 hours there I finally left without even a Nissan hat to go with my car. I called them a few days later and sat on hold for 15 minutes, then get told they will ca I finally left without even a Nissan hat to go with my car. I called them a few days later and sat on hold for 15 minutes, then get told they will call me when they get some in. Still have yet to receive a call. Just a bad experience all around for me and this was my first new car purchase. Thanks for ruining the experience for me. Will not be back More
by Frozensnowman
Employees Worked With
Chris Caldwell
September 17, 2020
Wouldn't replace a battery I bought from them that was bad and less than 2 months old! I would not recommend to anyone having service done here. bad and less than 2 months old! I would not recommend to anyone having service done here. More
by Cyndi
Employees Worked With
General Manager, Montanna Newton
Verified CustomerSeptember 16, 2020
I had a great experience buying my Nissan. My salesman Chris was polite, professional and knowledgeable . Everyone involved in the sale was very helpful. Thanks Chris was polite, professional and knowledgeable . Everyone involved in the sale was very helpful. Thanks More
by kterry2016
Employees Worked With
Chris , Fred Crutcher
September 14, 2020
Maybe the work was okay. But been unable to gets answers about the results afterwards. My wife had questions about the work done during the servicing, that I have been unable to get from them. I had left my about the results afterwards. My wife had questions about the work done during the servicing, that I have been unable to get from them. I had left my name and phone number for them to return my calls and visits. And no one has done so whatsoever. More
by rudae.strickland
Employees Worked With
Montanna Newton
September 11, 2020
Same great service every time the prices are always reasonable as for the employees they are second to none in service and in the sales dept. reasonable as for the employees they are second to none in service and in the sales dept. More
by shannon.parker1970
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns, Fred Crutcher, Shannon Parker
September 09, 2020
I love the people at Nissan in Cullman, Al. They are friendly, fast and efficient! I would recommend them to everyone! They take good care of you. friendly, fast and efficient! I would recommend them to everyone! They take good care of you. More
by douglassdiane
Employees Worked With
Montanna Newton
September 07, 2020
Great service. Everyone did their best to work with us the best they could. Everything was painless and actually enjoyable to purchase a truck. Definitely an improvement from 2 years ago. the best they could. Everything was painless and actually enjoyable to purchase a truck. Definitely an improvement from 2 years ago. More
by swatts528
September 03, 2020
The young lady that was at service desk was an absolute life saver on sept 1 she went above and beyond to gets back on the road we told us the part would be overnight we got a local motel but the part was life saver on sept 1 she went above and beyond to gets back on the road we told us the part would be overnight we got a local motel but the part was back ordered she fount one nearby and got us going thank you thank you thank you More
by ROY.BAKER41
Employees Worked With
Chuck Kennedy
