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Tony Serra Nissan
Cullman, AL
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,690 reviews
November 14, 2020
This is a great dealership. Really ready to work and get the vehicle you desire. I would not hesitate to recommend. Their service is excellent, too! the vehicle you desire. I would not hesitate to recommend. Their service is excellent, too! More
by feathersby
Verified CustomerEmployees Worked With
Jonathan White
November 12, 2020
We brought our vehicle in Wednesday. After 3 hours we were told it was a belt causing the noise we were hearing and after a $200 repair our vehicle is still making noise. Now we have to spend another day were told it was a belt causing the noise we were hearing and after a $200 repair our vehicle is still making noise. Now we have to spend another day bringing it back. I wish they would have driven the vehicle and ensured it was actually repaired. More
by Ahathcox
Employees Worked With
I don’t know the techs name.
November 11, 2020
Also helpful, courteous, and the work is completed in a reasonable amount of time. When an emergency occurs you can count on the service department for a helping hand. reasonable amount of time. When an emergency occurs you can count on the service department for a helping hand. More
by Paula KK
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
November 10, 2020
Great service all the way around. Every aspect of my experience expectations were met or exceeded. Great team of people who work hard to get you what you want or need. experience expectations were met or exceeded. Great team of people who work hard to get you what you want or need. More
by bhoward16
Employees Worked With
Michael aldijirah, Fred Crutcher
November 10, 2020
Excellent experience with the staff and service performed on my Altima;greeted as soon as I pulled in and was glad to see the use of face masks for my safety and theirs on my Altima;greeted as soon as I pulled in and was glad to see the use of face masks for my safety and theirs More
by DANIELLIGHT39
Employees Worked With
Cindi Burns
November 06, 2020
Worked for me. Blah. Blah. Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More
by whitldo1
Employees Worked With
Other Employees :
DJ Maxwell, Christy Hopper, Chuck Kennedy, Montanna Newton, Cindi Burns, Jonathan White
November 01, 2020
We bought a 2017 pathfinder from D.J. It was totaled last month & we were amazed at the steel which we believed helped Jim to survive with minor injuries a 50 mph T-bone hit. In over 60 years best car we hav month & we were amazed at the steel which we believed helped Jim to survive with minor injuries a 50 mph T-bone hit. In over 60 years best car we have ever owned. We loved the car & the great service we received & the safety factor. That's why we came back to Tony Serra Nisson & D.J.! Thank you. Jimmy & Sally Beth Vick More
by The Vicks
Employees Worked With
DJ Maxwell
October 30, 2020
I had a wonderful experience with everyone I came in contact with. My salesman, Zak, was very helpful and knowledgeable. Casey in Finance was a dream. contact with. My salesman, Zak, was very helpful and knowledgeable. Casey in Finance was a dream. More
by anitafarmer111
Employees Worked With
Shannon Parker
October 30, 2020
I always bring my Nissans here for service. Facility is always clean and customer service is alway top notch with prices that are hard to beat!! always clean and customer service is alway top notch with prices that are hard to beat!! More
by Adammcrow
Employees Worked With
Don’t see the guy that helped me...he was great though
October 24, 2020
Dont know if is because of new staff at service area but this time was the worst and long wait ever. Usually i hava one of the staff coming to me letting me know what the car needs works on to maintain warr this time was the worst and long wait ever. Usually i hava one of the staff coming to me letting me know what the car needs works on to maintain warranty at the moment and what will be needed for the next time and this time they acted like they have no acknowledge of what they are doing More
by s6torres
