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Tony Serra Nissan
Cullman, AL
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,690 reviews
December 11, 2020
Very unorganized and i sat there for 6 hours and could not ever get a deal worked out and he kept trying to force me into getting a high priced vehicle I wasn’t comfortable with not ever get a deal worked out and he kept trying to force me into getting a high priced vehicle I wasn’t comfortable with More
by aleach14
Verified CustomerEmployees Worked With
Jay
December 10, 2020
Always a great experience. Everyone is nice and Chuck had me in and out quickly. I drive an hour away from my house to go there because of the people and quickness. me in and out quickly. I drive an hour away from my house to go there because of the people and quickness. More
by claytonkv.1180
Employees Worked With
Chuck Kennedy
December 10, 2020
Wonderful service!!! The employees I interacted with had great costumer service!The service guys did a great job servicing my vehicle. Fast and easy service. Great job! Thank you!!! great costumer service!The service guys did a great job servicing my vehicle. Fast and easy service. Great job! Thank you!!! More
by aehacker
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
December 03, 2020
Service was very fast and efficient. Have used this dealership for the past 12 year and have always received excellent service. Staff is always very friendly and helpful. dealership for the past 12 year and have always received excellent service. Staff is always very friendly and helpful. More
by bkoden
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
December 03, 2020
Chloe that works in service was great to deal with . She went out of her way to help me . Pleasant atmosphere . ♥️ Hope that she continues to work at Nissan went out of her way to help me . Pleasant atmosphere . ♥️ Hope that she continues to work at Nissan More
by teresaedgeworth
Employees Worked With
Chloe, Fred Crutcher
November 27, 2020
Service was great the staff is always friendly and very helpful. My wife is always the one that carrys the car to be serviced and is not pressured to have unnecessary work done helpful. My wife is always the one that carrys the car to be serviced and is not pressured to have unnecessary work done More
by damonc2132
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
November 24, 2020
Everyone from my sales person to the management staff was very helpful as always once again they made the purchase of my two vehicles very easy and pleasant thanks so much for all your help see Johnathon Whi very helpful as always once again they made the purchase of my two vehicles very easy and pleasant thanks so much for all your help see Johnathon White for all your sale needs and Fred will get you your best deal More
by ed_williamson41
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns, Jonathan White, Fred Crutcher
November 21, 2020
Took care of all the things I could afford on my service, informed me every step and always available and willing to help when I had any questions informed me every step and always available and willing to help when I had any questions More
by ycart53
Employees Worked With
Don’t remember name of employee
