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Tony Serra Nissan
Cullman, AL
1,690 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,690 reviews
January 28, 2021
great service! Needed a new transmission that was supposed to take 1 week to replace and they had it done in 2 days. Everyone was very nice! supposed to take 1 week to replace and they had it done in 2 days. Everyone was very nice! More
by Samanthafialko
Verified CustomerEmployees Worked With
Chloe Holmes
January 26, 2021
Crooks they are lying crooks if you buy from her you will be lied to they financed me a nv200 and was suppose to go get it bought it put insurance on it they would not answer any questions other than we will be lied to they financed me a nv200 and was suppose to go get it bought it put insurance on it they would not answer any questions other than we will call you back had to go up there to get any answers and still thought they was going to pull the wool over my eyes and ya i seen the extra 1000 you added in orther than the price we agread on you will be here from a lawyer for fraud your low down dirty crooks More
by Ratroddad1954
Employees Worked With
Fred Crutcher, Shannon Parker, Michael Al-Dijaili
January 19, 2021
I enjoyed my experience with this dealership very much! Salesmen were extremely nice and helpful...Fred was who helped us make the deal happen...Thanks Serra Nissan. Salesmen were extremely nice and helpful...Fred was who helped us make the deal happen...Thanks Serra Nissan. More
by GTYRKA2103
Employees Worked With
Michael Carpenter, Fred Crutcher, Shannon Parker, KC Steele
January 13, 2021
Great service. Completely satisfied customer.I arrived Great service. Completely satisfied customer. I arrived close to their closing time with others ahead of me with no appointment but my service was w Great service. Completely satisfied customer. I arrived close to their closing time with others ahead of me with no appointment but my service was worked in and completed, all with a positive attitude. More
by Cullman Customer
Employees Worked With
Chuck Kennedy
January 12, 2021
I was told nothing was wrong with vehicle but I get out there and its doing the same thing after waiting an hour. I pulled back to the service area and was told it would be another hour because they would there and its doing the same thing after waiting an hour. I pulled back to the service area and was told it would be another hour because they would have to put me back in line. I dont remember the lady's name More
by amberspradlin23
Employees Worked With
Chloe Holmes
January 12, 2021
I brought in my car to have the tires (that Tony Serra Nissan had put on my car) rotated and balanced and to have the tire sensors corrected that they had switched when putting on the tires. They wanted Nissan had put on my car) rotated and balanced and to have the tire sensors corrected that they had switched when putting on the tires. They wanted to charge me for all of this! And they did! More
by gr8gal1950
Employees Worked With
Cindi Burns
January 10, 2021
My service was excellent,quick, and informative! Cecil went over my inspection and was very knowledgeable on what he was speaking on. The lady in the service area was also very nice and the gentleman in t went over my inspection and was very knowledgeable on what he was speaking on. The lady in the service area was also very nice and the gentleman in the glass office directed me to my car! 10/10 recommend! More
by Srroeni
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
January 08, 2021
The salesman was very helpful and informative about the car as well as the process. He was patient on waiting for me to bring the money in the next day. car as well as the process. He was patient on waiting for me to bring the money in the next day. More
by bhil2002
January 07, 2021
friendly people,did a good job servicing my vehicle,really like the nice atmosphere,i also believe in nissan products my rogue is my third nissan vehicle. vehicle,really like the nice atmosphere,i also believe in nissan products my rogue is my third nissan vehicle. More
by joedolan432
Employees Worked With
Chloe Holmes
January 05, 2021
Everything was great as normal.. I drive an hour to your dealership if that tells you anything. I refuse to go anywhere else because the staff is courteous, helpful, efficient, and all around amazing. dealership if that tells you anything. I refuse to go anywhere else because the staff is courteous, helpful, efficient, and all around amazing. More
by kristashae5
Employees Worked With
Cindi Burns
