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Tony Serra Nissan
Cullman, AL
1,686 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,686 reviews
September 11, 2024
The service I received was nothing short of amazing! ! I was in Cullman visiting my mother in the hospital when my air conditioning quit working on a 100 degree day. I was scheduled to drive back to Illi ! I was in Cullman visiting my mother in the hospital when my air conditioning quit working on a 100 degree day. I was scheduled to drive back to Illinois the next morning so I went to the dealership to see if they could help. Chuck expedited the part, Mandolyn got me scheduled and kept me informed, and Rose drove me to and from the hospital to spend time with my ill mother during the 3 hours that the repair was being done. I can't say enough about how kind and considerate these people were. If I lived in Alabama, this dealership would be where I would buy my next Nissan!!! More
by CYNLEE523
Verified Customer
September 09, 2024
The staff is very friendly. The service was good and was reasonably priced. Two plus hours is a bit long for an oil change. My previous dealership had a "Fast Lane" for basic se The service was good and was reasonably priced. Two plus hours is a bit long for an oil change. My previous dealership had a "Fast Lane" for basic service that kept the visit under a half hour. That would be a nice addition. I'll happily bring my truck back here for other service in the future, but I'll likely get my oil changes at a "10 Minute Oil Change" place. More
by MRMCCRELESS
Employees Worked With
Ashtin Hipp
September 06, 2024
They are respectful and they work with you they will get you in a new ride you in a new ride More
by mackie jacobs
Employees Worked With
September 01, 2024
Wonderful customer service 👏 very nice atmosphere. Fully answered questions. But not much of a discount. Fully answered questions. But not much of a discount. More
by Eve
August 30, 2024
Easy to make my appointment. Every one was friendly and helpful. Service performed quickly and as promised. Mandolyn, my service representative, was especially helpful and explai Every one was friendly and helpful. Service performed quickly and as promised. Mandolyn, my service representative, was especially helpful and explained all of my service needs and options. More
by allen.rhondaydnc
Employees Worked With
Mandolyn Powell
August 30, 2024
Danielle was very helpful. She responded quickly to my inquiry for the 2015 jeep we bought. She even sent me a video of the Jeep as soon I set a time to come and see it. It was She responded quickly to my inquiry for the 2015 jeep we bought. She even sent me a video of the Jeep as soon I set a time to come and see it. It was very help to see the video it was so much better then just the pictures. loved getting the video. It made me even more excited for my husband to see it. Thank you for all your help. More
by jharbison44
Employees Worked With
Danielle 5 stars!!!!!
August 29, 2024
Poor service in the service department. My vehicle has been at the dealership 5 times and it is still not fixed. My vehicle has been at the dealership 5 times and it is still not fixed. More
by Michael
Employees Worked With
