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Tony Honda Kona

Kailua Kona, HI

4.6
420 Reviews

75-5608 Kuakini Hwy

Kailua Kona, HI

96740

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420 Reviews of Tony Honda Kona

February 21, 2021

Everyone was very friendly and helpful, and their system is very efficient. The only drawback was that I was getting a loaner, which had been arranged for, but it was not ready. More

by NOVAKPAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Feb 26, 2021 -

Tony Honda Kona responded

Mahalo for your positive feedback, NOVAKPAGE! We look forward to seeing you at your next service visit!

February 18, 2021

They completed the maintenance in a reasonable amount of time and also dropped me off to some shopping trip then picked me up while the car was being worked upon. More

by comreq
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Feb 20, 2021 -

Tony Honda Kona responded

Aloha, Thank you kindly for your positive feedback and 5-star review. We make every effort to accommodate our customers and offer timely service. We look forward to continuing servicing your vehicle and will see you again for your next visit. Mahalo nui loa! Sincerely, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 18, 2021

Friendly, efficient staff. Very clean facility. Love the extra touches! Love the pricing package and the ease of making an appointment. Very satisfied as a customer! More

by hapunakepa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rylan Grillot
Feb 20, 2021 -

Tony Honda Kona responded

Aloha, We sincerely appreciate your feedback and 5-star review! Mahalo! We are so happy to hear you are a satisfied customer. We make sure we offer stellar service to all of our guests and will always accommodate you the best we can. We look forward to seeing you again at your next service visit! Thanks again! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 17, 2021

Everyone is very nice but I was super bummed that the safety check that I had an appointment for took an hour. I was hoping since I had set up and appointment and they knew that I was going to wait for i More

by HILARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rylan, Kaimana Enos
Feb 20, 2021 -

Tony Honda Kona responded

Aloha Hilary, Thank you for your feedback and we are happy to hear you were treated well by our staff. Please know that safety inspections typically take about 20 minutes for the actual inspection, however there may be a bit of a wait time until the vehicle is actually inspected. We try our best to provide our guests with quick service times, but we also want to make sure we are thorough. Thanks again for choosing us to service your vehicle. We sincerely appreciate your business! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 16, 2021

Everyone was fantastic , we were greeted right when we got there and Richard was awesome and was able to help us get the exact car we wanted, John helped us with the finance part and he was so friendly, o More

by DRSPOTWD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Burke, Richard Soriano
Feb 20, 2021 -

Tony Honda Kona responded

Aloha, Congratulations on your new car purchase and thank you for allowing us to assist you! Our sales department takes that extra step in ensuring they make your visit relaxing, comfortable and professional. We appreciate your feedback! Thanks again and we look forward to seeing you at your first service visit! Warm Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 09, 2021

Always an excellent experience when brining in my vehicle to Honda. I've been dealing with sales for years, hope he's here for years to come! More

by JCOUTURE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos, Stan Heldt
Feb 20, 2021 -

Tony Honda Kona responded

Aloha, We are so grateful to you for your loyalty to us after all these years! Mahalo nui! We appreciate your feedback and thank you for your 5-star review. We will always make every effort to take care of our Honda 'ohana! We look forward to seeing you again! Warm Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 09, 2021

Fast pleasant service I have had a slow leak in tires Ryan found a screw and it was removed very quickly recommended rear brakes replaced at next service More

by dixonl002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Grill0t
Feb 09, 2021 -

Tony Honda Kona responded

Aloha, Thank you for your positive feedback. We strive to offer fast, prompt and accurate service and we are glad to hear Ryan was able to offer you a pleasant visit. We look forward to seeing you again at your next service visit! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 05, 2021

I recently received excellent service. Both Richard and Nelson were very nice to work with with never any sales pressure. They explained and answered all my questions thoroughly. More

by ayh5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Enos, Richard Soriano
Feb 06, 2021 -

Tony Honda Kona responded

Aloha! We truly appreciate you coming in and we want you to know how important your feedback is to us. Our sales department makes every effort to make our guests feel comfortable during their visit and we are glad Richard and Nelson were able to assist you. Thank you for entrusting us with your business! Warm Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 05, 2021

I have always received excellent service from the service department. They are able to quickly diagnose any problem my car has and fix it quickly. The shuttle service and car wash is always an added bonus. More

by ayh5150
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos, Jonathan Walsh, Nelson Enos, Cameron Castillo
Feb 06, 2021 -

Tony Honda Kona responded

Aloha, Thank you for your 5-star review! We sincerely appreciate your feedback. We try our best to accommodate our guests to the best of our ability and we are happy to hear that you were satisfied with your service! We look forward to seeing you at your next service visit! Thanks again! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 04, 2021

Big Island Honda, Fletcher Jones, and Tony Honda have all been my choice for service on my 2010 Honda Accord Crosstour. Stan Heldt has been my Service Advisor throughout this time. Yesterday I had a very exp More

by ANNMEDVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Feb 06, 2021 -

Tony Honda Kona responded

Aloha! We graciously thank you for your loyalty to the dealership. We consider our customers as part of our Honda 'ohana and love to see the relationships maintained over the years. Stanley is our most seasoned Service Advisor and he has made many lifelong customers along the way. Mahalo nui loa for allowing us to continue servicing your vehicle. We look forward to seeing you again! Sincerely, Nicole Vinson Business Development Center Manager Tony Honda Kona

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