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Tony Honda Kona

Kailua Kona, HI

4.6
420 Reviews

75-5608 Kuakini Hwy

Kailua Kona, HI

96740

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420 Reviews of Tony Honda Kona

February 03, 2021

Stan is exceptional- friendly, professional, and knowledgeable. Stan Heldt is excellent! I'll be back. The service department on general is very good- including the shuttle driver, Mark More

by djpaul50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Feb 08, 2021 -

Tony Honda Kona responded

Aloha, Thank you for your review! We sincerely appreciate your feedback. We try our best to accommodate our guests to the best of our ability and we are happy to hear that you were satisfied with your service! We look forward to seeing you at your next service visit! Thanks again! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 02, 2021

My AC is an ongoing problem and to fix it I'm always being charged a lot. It's a factory malfunction. It should be no charge on my end. More

by yoislandgirl53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos
Feb 08, 2021 -

Tony Honda Kona responded

Aloha, Thank you for your review! We sincerely appreciate your feedback. We try our best to accommodate our guests to the best of our ability and we are happy to hear that you were satisfied with your service! We look forward to seeing you at your next service visit! Thanks again! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

February 02, 2021

Stan in the Kona Repair Shop, as always, provided clear explanation and great service. The department got me in for a new battery quickly, with no appointment, and offered me a ride to work. Thanks. More

by GERALD11
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Feb 08, 2021 -

Tony Honda Kona responded

Aloha, Thank you for your 5-star review! We sincerely appreciate your feedback. We try our best to accommodate our guests to the best of our ability and we are happy to hear that you were satisfied with your service! We look forward to seeing you at your next service visit! Thanks again! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 29, 2021

It's always and easy and convenient to get my car serviced with confidence that the job is being done correctly and the staff is professional. Thanks for that! More

by DOUGLAS11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Heldt
Feb 03, 2021 -

Tony Honda Kona responded

Aloha DOUGLAS11, Thank you for your review and positive feedback! We truly appreciate you taking a few minutes to share your experience. Our top priority is to make sure our guests have a truly exceptional experience regardless of the services needed! Our customers are considered part of our Honda 'ohana and family is everything to us. We thank you for your business and always look forward to seeing you during your service visits! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 29, 2021

I am very satisfied with the work done. Stan was pleasant to work with. I also greatly appreciate shuttle services available. Thank you so much! More

by valerie_radulovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos, Stan Heldt
Feb 03, 2021 -

Tony Honda Kona responded

Aloha valerie_radulovic! Mahalo for your 5-star review! We truly appreciate your business and we always make every effort to offer the best customer service. We look forward to seeing you again at your next service visit! Thanks again! Sincerely, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 29, 2021

Kaimana bends over backwards to make things happen for you! She is the greatest!!! We shall about the work, but I am sure it is great as well. More

by DANJACOBJR
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos, Kaimana Enos
Feb 03, 2021 -

Tony Honda Kona responded

Aloha DANJACOBJR! Thank you for your 5-star review! We greatly appreciate your feedback. Your continued business means so much to us! Mahalo nui loa! We look forward to seeing you again at your next service visit! Warm Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 29, 2021

The people at Tony Honda Kona have always been very helpful and courteous. Kaimana has especially gone out of her way to help me out when I had trouble with my Ridgeline. More

by S.K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos
Feb 01, 2021 -

Tony Honda Kona responded

Aloha! Mahalo for your 5-star review! We greatly appreciate your feedback as it reflects on the dealership. We are happy to hear that you had an exceptional visit with Kaimana. She is awesome with our guests and we are very fortunate to have her as part of our team. Thank you for servicing your car with us and we look forward to seeing you at your next service visit. Warm Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 28, 2021

Kaimana is always friendly and kind to me! Since she knows English is my second language, she always takes time to explain to me so patiently! More

by AGNES72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos
Feb 03, 2021 -

Tony Honda Kona responded

Aloha AGNES72, Thank you for your 5-star review and positive feedback! We truly appreciate you taking a few minutes to share your experience. Our top priority is to make sure our guests have a truly exceptional experience regardless of the services needed! Our customers are considered part of our Honda 'ohana and family is everything to us. We thank you for your business and always look forward to seeing you during your service visits! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 27, 2021

I had a recall for a faulty airbag. The Tony Honda Kona team took care of it quickly, efficiently, and with customer service that I’ve never seen at ANY business in Kona ever. It was a free repair but the More

by Kjkahulamu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos
Jan 28, 2021 -

Tony Honda Kona responded

Aloha, Thank you for your 5-star review and positive feedback! We truly appreciate you taking a few minutes to share your experience. Our top priority is to make sure our guests have a truly exceptional experience regardless of the services needed! Our customers are considered part of our Honda 'ohana and family is everything to us. We thank you for your business and always look forward to seeing you during your service visits! Kind Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

January 27, 2021

Outstanding customer service at Tony Honda Kona!I am Outstanding customer service at Tony Honda Kona! I am very happy with the Car Care Maintenance Program for my CRV:) The Tony Honda Staff are so frie More

by KLEARSPACES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaimana Enos, Stan Heldt
Jan 27, 2021 -

Tony Honda Kona responded

Aloha, We are so grateful for your positive feedback! Mahalo for your 5-star review! We are so happy to hear that we have happy and satisfied customers. Our goal is always to make sure we provide excellent service! Thank you for your continued business and we look forward to seeing you at your next service visit. Warm Regards, Nicole Vinson Business Development Center Manager Tony Honda Kona

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