Tony Honda Kona

You guys are crazy if you expect me to pay $70 for an oil change every time I go in. Will be going somewhere else from now on. change every time I go in. Will be going somewhere else from now on. More

Checking in at Tony Honda was the most well-organized, efficient auto service experienced I've ever had. The Service Center is immaculate, reflecting pride. efficient auto service experienced I've ever had. The Service Center is immaculate, reflecting pride. More

The service staff were wonderful. They were considerate and helpful. Everything they did was excellent. The only reason they did not get all 5 stars is that they allowed their masks to slip below their nos and helpful. Everything they did was excellent. The only reason they did not get all 5 stars is that they allowed their masks to slip below their noses, each at some point, therefore potentially exposing me to Covid. I would appreciate better Mask wearing. Otherwise everything was truly perfect. More

I been taking my Honda CRV to Tony Honda since I got it from the original owner. Service has always been prompt, the shuttle is helpful, and the waiting room bright, clean and comfortable. So when it came from the original owner. Service has always been prompt, the shuttle is helpful, and the waiting room bright, clean and comfortable. So when it came time to buy a new Honda (mine was 12 years old) I was happy to have it be quick, easy, painless. Online Honda information helps too, and the lot in Kona has lots to pick from. I had my eye on another CRV, it having such a solid reputation, and it wasn’t long before I was driving it home. If you need some new wheels, have Richard show you around! More

After not having a car payment in over 10 years, Tony Honda Kona made it easy and gave me a very good deal for an amazing car! Honda Kona made it easy and gave me a very good deal for an amazing car! More

The Service dept is a scam. The service writer is an uneducated liar. First I had to argue how a torque converter works, he assured me “automatic transmissions are the same as manuals they just have ele uneducated liar. First I had to argue how a torque converter works, he assured me “automatic transmissions are the same as manuals they just have electric clutches” wrong. he failed to express my concerns to the technician resulting in the tech being unable to trace the issue. not even 10 minutes after leaving my car starts freaking out again. A quick google search found me not only a recall regarding the 03 accord transmission but also a known issue with the shift controller screen getting clogged up and causing my issue exactly. When I asked the service writer about his recommended trans service, it doesn’t include a flush, no new filters, nothing he said they do only drain the pan and refill. That’s only 30% of the fluid in the system, when I asked the writer why they are so lazy he said I could just go drive 500 miles and come back and pay again and “that would clear all the fluid” another lie.. Basically I came in with a broken Honda, experiencing a known issue, and I paid 150$ for a “diagnostic” but all you did was check for codes that aren’t there?! I could have done that for free at oreillies. So now I’ve been ripped off, offered useless services, lied to and offered to buy a new car at least a dozen times while I was there. This experience was dismal and you should be ashamed of running such a bad business. More

We always get 5 star service at Tony Honda Kona. We recommend them to all our family and friends! This is our 5th vehicle purchase. recommend them to all our family and friends! This is our 5th vehicle purchase. More

Every one is Always pleasant and helpful every time I go there. They review what was done to the car and if there were any issues. there. They review what was done to the car and if there were any issues. More

As always, the place was clean, clean, clean, and I felt safe even in this pandemic season. Kaimana was wonderful teaching me about my car and how to use the technology. I was greeted and engaged by other safe even in this pandemic season. Kaimana was wonderful teaching me about my car and how to use the technology. I was greeted and engaged by other employees as well and had a safe, quiet place to do paperwork while the care was being serviced. More

Kaimana was awesome. Professional, courteous, very informative and helpful, and to top it all off, a very cheerful personality! Customer service in all industries could take a lesson from her! informative and helpful, and to top it all off, a very cheerful personality! Customer service in all industries could take a lesson from her! More