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Tony Honda Hilo

Hilo, HI

4.7
462 Reviews

124 Wiwoole St

Hilo, HI

96720

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462 Reviews of Tony Honda Hilo

March 22, 2021

As usual, Lori Taylor has been outstanding in assisting me. My gripe is not with the dealership but with the Honda oil. Needed to do an oil change after less than 3000 miles as the oil life was at 5%. H More

by MUNE60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor
Mar 22, 2021 -

Tony Honda Hilo responded

Thank you for your feedback here. We are always looking for way to improve your experience here at Tony Honda Hilo and will look into why the oil life required a change at that interval. Again thank you for your feedback, the kind words for Lori, and the opportunity to improve, Garrett F Service Manager

March 19, 2021

The service department was great the people that help you from the begging to the end was great the serve yo drop me off and pick me was the best. I would recommend tony honda hilo to all my friend. More

by bebe808123
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
Mar 19, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Garrett F Service Manager

March 19, 2021

Service efficient and prompt. Appointment available Waiting area clean and comfortable. Covid precautions. Thank you for years of great service. Will be returning when service due. More

by lsfogel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Owings
Mar 19, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Garrett F Service Manager

March 19, 2021

Awesome! Great! Caring! I’m just grateful for the pandemic concerns in place to make us feel safe! A+ 10! Thank you, Clint n Royce! More

by MALIALANI2520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint DeSilva, George, Vincent Owings
Mar 19, 2021 -

Tony Honda Hilo responded

Thank you for the kind review! We appreciate your business! Garrett F Service Manager

March 19, 2021

I went in to have tire pressure checked and learned that I had a nail in one tire. The service department worked to fit me in immediately to have the problem addressed, and it was addressed. I really apprec More

by EHCAHOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Mar 19, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Garrett F Service Manager

March 18, 2021

All the folks at Tony Honda are personable, helpful and take good care of returning customers. I'm so happy to have such a great team working with me to keep my Odyssey in top shape. More

by OHIKIGUYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint, Lori, Glen, Vincent Owings
Mar 19, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Garrett F Service Manager

March 16, 2021

Lori is awesome. She is both knowledgeable and goes above and beyond to be of service. Jordan, who checked me in, was welcoming and attentive. More

by hpphorse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not work with Vincent
Mar 16, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Garrett F Service Manager

March 16, 2021

Lori gave me excellent service. The young man who checked me in was also very helpful and reassuring. You also have a great waiting room unlike other automotive service centers. More

by HELLO_BYE_200
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor
Mar 17, 2021 -

Tony Honda Hilo responded

Thank you for your kind feedback! We appreciate your business! Garrett F Service Manager

March 12, 2021

All the service dealers at Tony Honda are excellent. I have worked with Glen and Lori more recently and appreciate their attention to detail and clear communication. I also appreciate the shuttle service. More

by Iopono
Recommend Dealer
Yes
Employees Worked With
Glen, George
Mar 12, 2021 -

Tony Honda Hilo responded

Thank you for your kind review! We appreciate your business! Garrett F Service Manager

March 10, 2021

Steve is a great person to have on your team. I idnt feel pushed to by a car. I love my new honda. Thank you More

by BESSIELETSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Romeo , Vincent Owings
Mar 11, 2021 -

Tony Honda Hilo responded

Thank you for your kind Review! We appreciate your business! Riley H Sales Manager

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