Tony Honda Hilo

Always Amazing! The team at Big island Honda has always taken good care of our family. They have provided us with exceptional service over the years. We are so gla The team at Big island Honda has always taken good care of our family. They have provided us with exceptional service over the years. We are so glad we chose Big Island Honda for our vehicle needs. More

Excellent customer service Every visit to Honda is always a pleasant one. I’m always greeted with a smile. Parts Department always helpful and making sure my car receives the be Every visit to Honda is always a pleasant one. I’m always greeted with a smile. Parts Department always helpful and making sure my car receives the best service. More

Awesome staff Special thanks to Keoni and Cameron. Kenoi went above and beyond. He is top notch. Thanks for your genuine approach. The best customer service i came Special thanks to Keoni and Cameron. Kenoi went above and beyond. He is top notch. Thanks for your genuine approach. The best customer service i came across on island so far. More

Just awesome Exceptional service and very thorough. They have records of our account on hand, so even though this old man did not bring in back-up paperwork, they Exceptional service and very thorough. They have records of our account on hand, so even though this old man did not bring in back-up paperwork, they were able to verify our service and purchase records. May seem like a small thing, but for me it was wonderful (and I didn't get in trouble with the wife for screwing up). More

It was good Everything went smoothly and was satisfied with the service. Wait wasn’t too long and my car was given back to me in a timely manner Everything went smoothly and was satisfied with the service. Wait wasn’t too long and my car was given back to me in a timely manner More

Excellent vehicle service and service adviser My periodic vehicle service proceeded like clockwork. A thorough job was done and outstanding service adviser Clint DeSilva pointed out some unforesee My periodic vehicle service proceeded like clockwork. A thorough job was done and outstanding service adviser Clint DeSilva pointed out some unforeseen work that was recommended and arranged for that also to be done the same afternoon, so I was not forced to make a special trip. Service is important and will definitely influence my decision on what make vehicle will be my next purchase. More

Amazing team at Honda I had amazing service from Big Island Honda! There were a few things that could’ve been better like letting me know that my vehicle was close to arr I had amazing service from Big Island Honda! There were a few things that could’ve been better like letting me know that my vehicle was close to arriving. Informing me that the model that was ordered for me included a moonroof which I didn’t want, also did not include a touch screen like the model I tested and wanted. But the sales team was amazing they gave me everything I needed, they were not pushy or forceful. I was an amazing experience! More

Great service. Great people. Enjoyed every minute. They made the experience one to remember and very painless. Didn’t try to oversale me and was very sensitive to what I needed. Enjoyed every minute. They made the experience one to remember and very painless. Didn’t try to oversale me and was very sensitive to what I needed. More

Continually efficient abd friendly. Efficient and cordial from the moment you drive up. Lori my servic rep continues to do a wonderful job. She takes time to review your service and answ Efficient and cordial from the moment you drive up. Lori my servic rep continues to do a wonderful job. She takes time to review your service and answers any questions with complete knowledge.lori More

Service was great- prompt. Personable. sales person, Micheal was very informative and knew detail features of misc. vehicles options shown. Offered new & used. Took time after purchase to m sales person, Micheal was very informative and knew detail features of misc. vehicles options shown. Offered new & used. Took time after purchase to make sure I knew how to use features. More