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Tony Honda Hilo

Hilo, HI

4.7
463 Reviews

124 Wiwoole St

Hilo, HI

96720

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463 Reviews of Tony Honda Hilo

August 02, 2020

Dealership Although I was contacted regarding the cargo door, it will be almost 3 weeks and they DO NOT have a solution. Last contact 7/22/2020. Waiting for solu More

by akjudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Riley, Sabestian, Vincent Owings
Sep 01, 2020 -

Tony Honda Hilo responded

Thank you for the candid feedback on your experience with my staff at Tony Honda Hilo. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Respectfully, Garrett F. Service Manager

August 01, 2020

Received great service by the two workers names below. Although Justin works in the parts department, he went out of his way to explain possible future needs of my car. More

by Temaleen
Recommend Dealer
Yes
Employees Worked With
Clice DeSilva, Justin Iida
August 01, 2020

Everyone at the dealership that I came in contact with were helpful, efficient and friendly, great service. The free car wash was definitely appreciated. Thanks! More

by sproutinhi
Recommend Dealer
Yes
Employees Worked With
Lori was great.
July 30, 2020

Good Service Visits Took our Honda Accord for it's first service and was pleased with the entire experience. From dropping off the car to picking it up. More

by rtnakamura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Taylor
July 30, 2020

Prompt reliable service... efficient and courteous, willing to go the extra mile. Entire staff, very friendly... they make you feel very welcome! 🌺😊we really appreciate that, doesn’t happen very ofte More

by Harry Hose
Recommend Dealer
Yes
Employees Worked With
Jordan & Clint
July 27, 2020

I enjoy doing my service at big island Honda because they always do a good job with my oil change and I appreciate the print out with suggestions and prices to do other recommended services. My favorite is t More

by RAYNETTERS
Recommend Dealer
Yes
Employees Worked With
Glen Ishii
July 25, 2020

Good Service Visit Had a nice time having my car fixed. Work as done quickly! Waiting room was pleasant. Staff I had contact were pleasant and friendly. Made a chore More

by T_MCLEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen service writer
July 24, 2020

Keisha,My service experience yesterday was Keisha, My service experience yesterday was perfect. Aloha, Leigh Critchlow You folks all seem professional, knowledgable and genuinely happy to a More

by LCRITCHLOW
Recommend Dealer
Yes
Employees Worked With
Lori Taylor and everyone else at service dept.
July 23, 2020

Clint always sets up my appointments, makes sure to get back to me whenever I call and is always helpful and friendly. It’s a pleasure working with him and the entire staff at Tony Honda Hilo, Hawaii. More

by slwamar1967
Recommend Dealer
Yes
Employees Worked With
Clint deSilva
July 15, 2020

Jay was great. needed a car. visited several dealerships during these hard times of limited supply and high prices. Jay made a difference. nothing more needs to b More

by DENNISw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jay... the finance guy was new but worked hard and did the job...
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