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Tony Honda Hilo
Hilo, HI
462 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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462 Reviews of Tony Honda Hilo
Verified Customer
August 17, 2020
All employees are friendly. As soon as I arrived, the young man checking in people was dealing with another customer. He acknowledged me and said he’ll be with me shortly. I appreciated his curtesy. young man checking in people was dealing with another customer. He acknowledged me and said he’ll be with me shortly. I appreciated his curtesy. I also love the free car wash after each service. Thank you for offering that service! More
by POCHORICAN58
Employees Worked With
Lori Taylor
August 16, 2020
Service writer claims I switched out the remote keys. I brought in two keys: one with a low battery and the other my spare which was fine. If the key that should have been changed still signaled low batter brought in two keys: one with a low battery and the other my spare which was fine. If the key that should have been changed still signaled low battery why would I switch out with the key that works? I don’t think her worker changed the key out like they said they did. That being said, now when they tell me they did something on my car I’ll always be wondering if they did it or not. More
by krikidreams
Employees Worked With
Lori, Vincent Owings
August 12, 2020
Lori who was my service advisor is awesome. Lori is very knowledgeable and efficient. Lori makes me feel very good when I'm dropping off my vehicle. Lori along with the rest of the service department is by knowledgeable and efficient. Lori makes me feel very good when I'm dropping off my vehicle. Lori along with the rest of the service department is by far the best people I have every worked with! Thats why I always keep buying hondas! More
by JHS0828
Employees Worked With
Lori
August 06, 2020
Wonderful Service! Thank you for taking loving care of my car! And thank you for the ultimate convenience of electronic payments and picking up/dropping off my car at my Thank you for taking loving care of my car! And thank you for the ultimate convenience of electronic payments and picking up/dropping off my car at my house! Wonderful service deluxe! More
by mil.asuncion
Employees Worked With
Lori Taylor
August 04, 2020
Tony Honda Hilo has excellent customer service and all of the staff their are very friendly They make your experience very comfortable and are very helpful! the staff their are very friendly They make your experience very comfortable and are very helpful! More
by cjones123
Employees Worked With
Jarrett Enriquez, Vincent Owings
August 04, 2020
Mahalo! Thanks Clint, I am so grateful for your attention to detail in taking care of my Honda Fit! I appreciate you working with my extended warranty Thanks Clint, I am so grateful for your attention to detail in taking care of my Honda Fit! I appreciate you working with my extended warranty to assure the alternator could be replaced! Tami Winston More
by kauakea
Employees Worked With
Clint
August 02, 2020
Dealership Although I was contacted regarding the cargo door, it will be almost 3 weeks and they DO NOT have a solution. Last contact 7/22/2020. Waiting for solu Although I was contacted regarding the cargo door, it will be almost 3 weeks and they DO NOT have a solution. Last contact 7/22/2020. Waiting for solution. More
by akjudy
Employees Worked With
Riley, Sabestian, Vincent Owings
