Tonkin Subaru
The Dalles, OR
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72 Reviews of Tonkin Subaru
Nice people! Daniel, Jennifer and Ambrose. They did a great job contacted Subaru and argued with them about getting me a new transmission. They fixed a few other Daniel, Jennifer and Ambrose. They did a great job contacted Subaru and argued with them about getting me a new transmission. They fixed a few other things also. Top notch mechanic Ambrose. He is an ace! All the work was done and no issues also he kept our car very clean. I can't say enough about Daniel the service manager other then spectacular. Jennifer the service writer, kind, knowledgeable always helps when we come in with a car and keeps me informed. She is a ten. All in all the best dealership experience I have ever had. I was a GM service director for the better part of my career so I am very picky and grande people tough. These are good folks. I will always buy my cars here and have them serviced here. Thank you to the whole service crew! Nick Pallis More
The service manager noted my car needed 90000 mile service and it was done very well. They also found a nail in one of my tires and patched the tire with no charge. service and it was done very well. They also found a nail in one of my tires and patched the tire with no charge. More
Dealership very helpful. Quick to respond to emails or calls. Provides support with car purchase. Answers all questions with respect and very informed about car specs etc. Quick to respond to emails or calls. Provides support with car purchase. Answers all questions with respect and very informed about car specs etc. More
I arrived early and received a warm welcome. and they were able to change my oil/filters and diagnose why my check engine light would come on and go off and make repairs accordingly in addition t and they were able to change my oil/filters and diagnose why my check engine light would come on and go off and make repairs accordingly in addition to replacing a clip so I could turn off the motor and remove my key. Everyone I encountered was helpful and professional. Jennifer kept me updated on what needed to.be repaired and/or replaced. I live in LaGrande, Oregon almost 3 hour drive and I will try to return when I need a oil change or other issues addressed, of course weather permitting. More
Problem w ignition. Got it fixed the next day. Service was great. Office gal was so friendly and helpful. She is the employee one wants to see when you walk in the door. Got it fixed the next day. Service was great. Office gal was so friendly and helpful. She is the employee one wants to see when you walk in the door. More
Good work. Friendly, quick, & helpful. Very efficient and timely in their repair work! Experienced car trouble while traveling through The Dalles and had to ha Friendly, quick, & helpful. Very efficient and timely in their repair work! Experienced car trouble while traveling through The Dalles and had to have repair work done. Trouble was diagnosed, estimate given and a timeline for repair was given. We were back on the road home in a matter of hours. Thank you for the excellent, courteous service. More
Was quick, courteous and felt like a valued customer. Chris did a great job and adjusted quoted price because solutions was easier than standard cost to troubleshoot. Also said he noted that we were a fa Chris did a great job and adjusted quoted price because solutions was easier than standard cost to troubleshoot. Also said he noted that we were a faithful customer and they appreciated that. More