Tomball Ford

I went to several dealerships looking for a new fuel efficient car. Every major car company has fuel efficient cars but not all dealerships have people working for you to get you what you need in a car efficient car. Every major car company has fuel efficient cars but not all dealerships have people working for you to get you what you need in a car and go the extra mile. I must have come in 5 or more different times...when Glenda was not there Dave took care of me. When Dave was not there Glenda took care of me. They worked with me as well as they worked with each other and that told me a lot about this dealership and how they work with customers. It was not about the cut throat sale...it was about the customer service and the interaction that counts in hard economic times. I wanted someone who was going to help me find what was best for me in my situation..not just sell me a car. Thank you Tomball Ford for bringing the care of a small family dealership back to the community. It was a pleasure to be helped by such wonderful people. Glenda and Dave you are a great team and that is what I needed...a team to search all of Houston to find my car and then worked a price that made that car be parked in my driveway! I love my Focus Hatchback! Thank you again, J.& V. Pace (and the pace pack) More

I have been buying personal and commercial trucks, cars, vans and SUV's from Tomball Ford since about 1999. The dealership has a great vehicle selection on hand. In the last few years my sales guy was unav vans and SUV's from Tomball Ford since about 1999. The dealership has a great vehicle selection on hand. In the last few years my sales guy was unavailable due to an illness and we ran into Jana Baker (new car sales). She hit the deck plate running and we instantly felt a sense of ease and no pressure atmosphere about buying another new car, we have since bought 3 new trucks. Jim Baker in service is as honest as they come. He will call you and let you know what is wrong with your vehicle and why you should fix it and then give you several options to choose from. I have been to a few service stations and didn't like what they told me nor their prices. Tomball Ford not only told me that there were no issues and if there was an issue, it was sometimes cheaper and came with a longer warranty. I will only let Jim Baker and Tomball Ford service my vehicles even if it is just for an oil change or state inspection. More

I found it very enjoyable to work with Thomas and Nicole when we bought our new Fusion. We are very happy with this car. The main reason for buying a Ford product was that the Ford Motor Company did not hav when we bought our new Fusion. We are very happy with this car. The main reason for buying a Ford product was that the Ford Motor Company did not have to be bailed out by our government but made it on their own the way this country was founded to do business by taking care of their customers. More

Reason for the visit was also "Service or Auto Body". We have dealt with Tomball Ford for the past 19 - 20 years. We have purchased all of our vehicles through Tomball Ford as well as working wi Body". We have dealt with Tomball Ford for the past 19 - 20 years. We have purchased all of our vehicles through Tomball Ford as well as working with the Service and Body Shop. I completely trust Tomball Ford in every aspect from Sales, Service, Financing, Body Shop to just dropping by to visit. We have always been welcomed very warmly and we have the utmost admiration and respect for each employee at Tomball Ford. Although we have mainly dealt with Jana Baker during our last purchase of a vehicle, we realize that there are so many employees behind the scenes that are champions also. I met Jana Baker for the first time when purchasing my 2012 Ford Edge. I was very impressed with her knowledge and expertise. I was not in the market to purchase a new vehicle, but while having my 2003 Excursion serviced through Jim Baker at Tomball Ford, I was introduced to her. I asked her about the new Ford Edge vehicle and when she was finished showing me the showroom model, she proceeded to the lot to show me some of the other vehicles on the lot. As with any of my visits, I have always felt comfortable with the sales and service staff and one of the things I admire and respect most is that none of the staff makes us feel unwelcome. Jana Baker, as well as Jim Baker and all of the employees that work behind the scenes are all an asset to Tomball Ford! KUDOS to all of them. More

The buying, delivery, test driving and dealer add ons after truck arrived was a great experience. The only snag was the truck did not come in exactly as I wanted it but the dealer was very quick to corr after truck arrived was a great experience. The only snag was the truck did not come in exactly as I wanted it but the dealer was very quick to correct it. More

Tim was great to deal with. We agreed upon a fair price quickly, and he went out of his way to make sure I took delivery that day. He even picked me up at my house and drove me to the dealership. What se quickly, and he went out of his way to make sure I took delivery that day. He even picked me up at my house and drove me to the dealership. What service! Thanks Tim and Tomball Ford. More

Our experience with Bill Hanford was outstanding! We were traveling from out of town and had a limited window of time to complete the purchase of our new truck and Bill came through for us! He handled were traveling from out of town and had a limited window of time to complete the purchase of our new truck and Bill came through for us! He handled all the details so we were able to get the transaction completed promptly and we were on our way in our new truck! We appreciate his responsiveness to our situation! Mel C More

The sales associate did a wonderful job and treated us The sales associate did a wonderful job and treated us great! I would definitely recommend Tomball Ford to my friends and family. It was definitely The sales associate did a wonderful job and treated us great! I would definitely recommend Tomball Ford to my friends and family. It was definitely a great shopping experience. More

Remember bringing our 72 gran torino to the grand opening of Tomball Ford. Joe, in parts, has always been helpful over the years. James used no presure, just did what it took to make you feel comfortable a of Tomball Ford. Joe, in parts, has always been helpful over the years. James used no presure, just did what it took to make you feel comfortable and relaxed to concentrate on what you came there for. The whole crew is a good thing. When there was a problem with the new truck, they got it taken care of. That is all anyone can ask for. Jerry Lester More

This is my 2nd purchase from TBF and knew we would be treated well. All the folks we talked to were very Professional and easy to work with. treated well. All the folks we talked to were very Professional and easy to work with. More