Tomball Ford

Never any problems I recently took my Focus ST in for it's regular oil change. As always, no problems at all. They always take care of me at the Quicklane at Tomball For I recently took my Focus ST in for it's regular oil change. As always, no problems at all. They always take care of me at the Quicklane at Tomball Ford. Russell Herrington was my service person and he always treats me right. More

Great Experience! Thanks Jana Baker! You were awesome! She answered all my questions and I got exactly what I wanted! I LOVE MY NEW CAR!!! She even helped me set up m Thanks Jana Baker! You were awesome! She answered all my questions and I got exactly what I wanted! I LOVE MY NEW CAR!!! She even helped me set up my phone, showed me all the great features and had great customer service overall. Great experience from test driving to driving off the lot! More

Happy all around ! Thanks Chantel for all your help with my new super duty. You were the most polite sales lady I've ever dealt with keep smiling. Thanks Chantel for all your help with my new super duty. You were the most polite sales lady I've ever dealt with keep smiling. More

Engine Warning Light Samuel Boutwell did an outstanding job for me during my recent two visits to Tomball Ford Service Department. Sam is an efficient, reliable, friendly Samuel Boutwell did an outstanding job for me during my recent two visits to Tomball Ford Service Department. Sam is an efficient, reliable, friendly and respectful employee. He always strives to make one feel welcome and special. He does a fine job in follow up via phone and can be relied on to do his best at all times. Thanks a million Sam, I appreciate your work ethic. More

Professional and timely! Thank you to Russell Herrington for a job well done! Russell was a top notch serviceman, from my initial phone call to my final checkout! Thank you to Russell Herrington for a job well done! Russell was a top notch serviceman, from my initial phone call to my final checkout! More

Best Service Experience Ever ! Jim Baker was an outstanding service representative ! He was efficient, friendly and went out of his way to get me in and out so I didn't have to ta Jim Baker was an outstanding service representative ! He was efficient, friendly and went out of his way to get me in and out so I didn't have to take the shuttle back and forth. So far, my experiences at Tomball Ford have been great from the buying experience last October to now dealing with the service department. It is going to be the department I deal with the most and so I am very relieved that I was not disappointed on Monday morning, September 8th. Jim Baker made the experience so easy and I think he is a great example of what excellent customer service is all about. Thank you very much Jim Baker !!! More

I always buy at tomball ford I have been buying my trucks for years over the internet, it's the easiest, less time, and stress free way to go buying a vehicle. Chantel Bartges hel I have been buying my trucks for years over the internet, it's the easiest, less time, and stress free way to go buying a vehicle. Chantel Bartges helped me 3 years ago on my 2011 f-150 and I contacted her again she was so eager and happy to help me out again! I trust this dealership and trust chantel, they always are fair and honest. Thanks Tomball ford More

Things went well. Helped us out on the finaning. I hope follow up vist is a good as the intial visit. After six months we hpoe to lower the finance rate to a lower percentage. Need to follow up with I hope follow up vist is a good as the intial visit. After six months we hpoe to lower the finance rate to a lower percentage. Need to follow up with the employees on a couple cleaning item on the truck. I noted with Mundo the the engine compartment was dirty and needed to be steam clean. Maybe he can contact me and shedule this to be done. Not the sales people issue, just something you expect on a new vehicle. Other tan that all is good. Thanks More

Tomball Ford Outstanding Texas Dealership Chantelly Bartges, the Internet Cordinator at Tomball Ford, was extremely informative and cooperative in sending me quotes and details for the type of Chantelly Bartges, the Internet Cordinator at Tomball Ford, was extremely informative and cooperative in sending me quotes and details for the type of car I wanted. When I arrived at this dealership, I still wasn't sure whether I wanted a Ford or a Chev SUV. Our salesman was Carlos Duca and I can't say enough to explain how polite, patient, pleasant, personable, informative, level tempered (not overly pushy just to sell) and very knowledgeable on all functions of the cars he was. His detailed showmanship of the Ford Expedition convinced me that this was a better deal than ANY Chev or GMC SUV! More

Great Service!!! Jana and the finance group helped us in every way. Jana was patient and helped us find the perfect truck that we wanted. She was not in any hurry Jana and the finance group helped us in every way. Jana was patient and helped us find the perfect truck that we wanted. She was not in any hurry to move onto another customer but stayed with us until everything was final. We want to give KUDO's to her!!! And the finance group...all I can say is WOW...what a team they are. I just want to add about the service department, we have always taken all our vehicles to them for service and they have always given us the best service and respect. Thanks to all of you... what a team you are!!! Lamont and Phyllis Ruyle More