Tomball Ford
Tomball, TX
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339 Reviews of Tomball Ford
Service I have been a fan of the service department at Tomball Ford for many years. Although it's not the cheapest, I trust their knowledge as to what I need I have been a fan of the service department at Tomball Ford for many years. Although it's not the cheapest, I trust their knowledge as to what I need to keep my truck running the way it should. Thanks to Glen, Rusty, and of course Misty for making each service appointment seem like a joint venture not a round in the boxing ring... More
Great Experience I purchased a car from Tomball Ford this week. I was helped out with quick responses from Chantel and Chris and my experience from the start to finis I purchased a car from Tomball Ford this week. I was helped out with quick responses from Chantel and Chris and my experience from the start to finish was exceptional. I would recommend purchasing a car from Tomball Ford. They will take care of you. More
Don't buy a used car from them! I can't say enough great things about Sierra Rodriguez. She kept in touch with me for three months, sending me different options to look at on-line. S I can't say enough great things about Sierra Rodriguez. She kept in touch with me for three months, sending me different options to look at on-line. She finally sold me on one used truck. I drove for 1 hour and 20 minutes from my house to the dealership, two days before Christmas. Sierra had already left for the day, but assured me that they would negotiate the price when I arrived. When I got there Chris Jones assisted me with a test drive, getting my trade in value and showing me the buyer worksheet with the price. After being told that they were looking to clear the lot and would work a "deal", they (Adam Caridi) offered me the exact same price that was on-line. When I declined that offer, Adam told Chris to send that truck to the auction tomorrow, in a high pressure attempt to scare me into buying it. I then left the dealership and that truck sitting on the lot. The price dropped two days later from 29K to 25K on-line. Chris called me the day after the price drop and said the Manager, Adam Caridi had decided to offer me the truck for 27K, which is what I had offered at the dealership. I had to advise Chris that the price was actually now listed at 25K while he was offering 27K. I told Chris that I felt they were not trustworthy and said that it was now a "principle over price" issue and I no longer wanted to deal with people like that. With all that being said, I always heard great things about the new car sales at Tomball Ford and I can personally vouch for Sierra Rodriguez. Ask for her if looking for new vehicles, but stay away from the used car area! You've been warned. More
Tomball Ford Ask for Jana Calhoun. She is great. Friendly & she knows her products. Grabbed an F150 from her. Dealing with Jana makes the process simple and pl Ask for Jana Calhoun. She is great. Friendly & she knows her products. Grabbed an F150 from her. Dealing with Jana makes the process simple and pleasant. More
We found a great truck and purchased it from a great guy! We recently purchased our second Ford truck from Jorge Lopez at Tomball Ford. This vehicle was an Expedition to replace my 2006 Expedition. We had bee We recently purchased our second Ford truck from Jorge Lopez at Tomball Ford. This vehicle was an Expedition to replace my 2006 Expedition. We had been searching every dealership for a Certified Ford Expedition and it was a very small pool to pick from. We actually went to a dealership to drive one and received the usual high pressure statements to get us to purchase the vehicle. We walked away. THEN we found one at Tomball Ford which meant a two-fer for us: the potential of buying a great truck and an opportunity to deal with, in our opinion, the best car guy in the Houston area. We sent Jorge a note and got a phone call back from him where he told us all about the truck. We made an appointment for the next day... the rest is history! We bought a perfect Expedition from a great guy! We have such respect for Jorge's ethics, education of the vehicle, his family values - I could go on and on. Thank you Jorge for spending quality time with us - again. We really feel like we have a true friend in the business!! More
Service I had my car serviced and my service man was Jason Bradley. Jason was the absolute best service person I have ever dealt with. He contacted regularly I had my car serviced and my service man was Jason Bradley. Jason was the absolute best service person I have ever dealt with. He contacted regularly to let me know what was being done and when the car would be ready. Couldn't have had a better experience. More
Purchase of a 2015 Edge We have at leased several vehicles from Tomball Ford and decided to order a new 2015 Edge through our trusted Tomball salesman, Jorge Lopez. Having We have at leased several vehicles from Tomball Ford and decided to order a new 2015 Edge through our trusted Tomball salesman, Jorge Lopez. Having worked in the auto industry for 40 years I knew some end-of-year-transportation delays were a risk and asked Jorge to continue searching diminishing inventories for a match. Jorge diligently searched and finally found a close match with a couple of extras for the same previously negotiated price. We're happy campers and would recommend Tomball Ford and sales staff for future purchases. More
Always a great experience at Tomball Ford... I have purchased four vehicles from them since 2010. I always see Tim Fowler when I'm ready to purchase. When ever I have any war at Tomball Ford... I have purchased four vehicles from them since 2010. I always see Tim Fowler when I'm ready to purchase. When ever I have any warranty or service concern I see Jim Baker. More
Great sales and service Our family has purchased three vehicles from Tomball Ford in the last two years. Two were ordered and one was purchased from inventory. Our salesman Our family has purchased three vehicles from Tomball Ford in the last two years. Two were ordered and one was purchased from inventory. Our salesman, Hillary D'Costa was great! One of the best sales experiences I have ever had. The one purchased from inventory we got a lower price for a better equipped vehicle and $1,000 more for our trade. One of the ordered vehicles Hillary was able to find locally, transferred it to Tomball Ford and sold it to us for the previously agreed on price, thus getting us in our new car at least a month sooner. Hillary stuck to all agreed prices and promises, with no surprises or "hidden costs". HH More
Great attitude and no pressure. I live in Pasadena but went out to Tomball Ford to look at their trucks. I was undecided, but Greg Hall was very patient and very knowledgeable. Never I live in Pasadena but went out to Tomball Ford to look at their trucks. I was undecided, but Greg Hall was very patient and very knowledgeable. Never once rushing. Made truck buying easy. They were also willing to negotiate to get a price you like. More