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Tom Hesser Chevrolet

Scranton, PA

4.3
40 Reviews
Call Dealership (570) 343-1221

1001 N Washington Ave

Scranton, PA

18509

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40 Reviews of Tom Hesser Chevrolet

November 11, 2024

GREAT DEALERSHIP YOU ALWAYS GET WHAT THEY PROMISE YOU1 NO BULL ,ALL FACTS THANK YOU More

by bjn689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT.
Report | Print
Nov 13, 2024 -

Tom Hesser Chevrolet responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with us at Tom Hesser Chevrolet of Scranton. We pride ourselves on keeping our promises and providing honest service. We look forward to seeing you again soon! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

August 27, 2024

Very knowledgeable and friendly staff. Efficient Service department and sales staff. Spacious waiting area that is very clean. More

by Julianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy, Brian
Report | Print
Aug 29, 2024 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review, Jilianne! I'm thrilled to hear that you found our staff knowledgeable and friendly at Tom Hesser Chevrolet of Scranton. It's great to know that our service department and sales team made your experience efficient, and we take pride in maintaining a clean and spacious waiting area. I appreciate your feedback and look forward to serving you again! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

August 23, 2024

Friendly knowledgeable staff and quick reliable service , clean roomie waiting area. Easy to Make an appointment More

by mike18419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Aug 26, 2024 -

Tom Hesser Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you found our staff friendly and knowledgeable and that you enjoyed our clean and roomy waiting area at Tom Hesser Chevrolet of Scranton. I strive to provide quick and reliable service, and I'm glad that you had a positive experience. I look forward to seeing you again for your next appointment! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

June 19, 2024

I just purchased a Chevy Trax . Trinity saw me looking at it and approached me, not in a pushy way. Just put me at ease and answered my questions. In three days, the paper work was More

by twinj25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity in sales and Tami in finance
Report | Print
Jun 21, 2024 -

Tom Hesser Chevrolet responded

Thank you, Jean, for choosing Tom Hesser Chevrolet of Scranton and for sharing your positive experience purchasing your Chevy Trax with Trinity and Tami. We are delighted to hear that Trinity provided a supportive experience while Tami explained everything thoroughly. We strive to provide exceptional service to all our customers and are thrilled that you are enjoying your new vehicle. If you have any more questions or need assistance in the future, please do not hesitate to contact us. Drive safely! Brianne Stucker Internet Manager Tom Hesser Dealerships 570-904-3312

May 28, 2024

Very friendly and caring sales persons that truly listen to your ideas and needs. I would recommend their dealership to anyone who asks! More

by Julianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Tammy
Report | Print
May 30, 2024 -

Tom Hesser Chevrolet responded

Thank you, Julianne, for your kind words and recommendation! At Tom Hesser Chevrolet of Scranton, we strive to listen to our customers and provide a personalized experience. I appreciate you taking the time to share your positive experience and look forward to helping you or anyone you refer in the future. Brianne Stucker Internet Manager Tom Hesser Dealerships 570-904-3312

May 13, 2024

I have worked with Tom Hesser for over 23 years purchasing new cars and with their service department. They were always a please to work with especially with my recent experience dealing with Bryan More

by mikevette2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Holley
Report | Print
May 15, 2024 -

Tom Hesser Chevrolet responded

Thank you for your continued loyalty and support over the past 23 years, I truly appreciate it! I'm delighted to hear about your positive experience with Bryan. I look forward to seeing you again at Tom Hesser Chevrolet of Scranton in the future! Brianne Stucker Internet Manager Tom Hesser Dealerships 570-904-3312

January 21, 2024

Very happy with the quality of service I receive. Dean is always available to his customers. More

by Mike A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 23, 2024 -

Tom Hesser Chevrolet responded

Thank you so much for your review, Mike! Happy customers are our goal and our mission at Tom Hesser Chevrolet of Scranton, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Brianne Stucker Internet Manager Tom Hesser Dealerships 570-904-3312

September 21, 2023

Service staff was great! They addressed all my needs in a timely manner. Tammy was really good at making sure everything went smooth! Thank you More

by Armyers35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy, Trinity
Report | Print
Sep 26, 2023 -

Tom Hesser Chevrolet responded

I appreciate your kind words about our service team. Thank you for choosing Tom Hesser Chevrolet of Scranton for your vehicle needs. Brianne Stucker Internet Manager Tom Hesser Dealerships 570-904-3312

July 30, 2023

Paul was great to work with concerning the purchase of our vehicle. He answered all of our questions and concerns. More

by cmraguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Barnes
Report | Print
Aug 02, 2023 -

Tom Hesser Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Brianne Stucker Internet Manager Tom Hesser Dealerships 570-904-3312

July 16, 2023

Best car buying experience I’ve ever had! ! Bryan and Kayla were professional yet so friendly it felt like we were old friends !!! Until I had the car for a week and found something wrong with More

by Jo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan. Kayla.
Report | Print
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