Tom Hesser Chevrolet
Scranton, PA
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40 Reviews of Tom Hesser Chevrolet
worst service ever took my car apart never paid $185 left belts of during diagnostic then refused to put back on when i said i dindt want them to fix it there had to get my car towed to another shop dont go belts of during diagnostic then refused to put back on when i said i dindt want them to fix it there had to get my car towed to another shop dont go here ever...... More
Nicola and the rest of the Hesser team always take great care of me. They get to the problem immediately and offer excellent options on how to correct the issue. I keep returning to this dealership again care of me. They get to the problem immediately and offer excellent options on how to correct the issue. I keep returning to this dealership again and again for my service. I trust in what they say needs to be done to keep my Chevy running in tip-top condition. Thanks for all you do!!! More
Horrible service. Had truck there for service appointments 3 times and each time they never brought my truck in till I called three times. Had truck there for service appointments 3 times and each time they never brought my truck in till I called three times. More
We own a 2017 Chevy Silverado and you could see the rust on the chassis of the vehicle. When I called Chevy they said there’s a corrosion warranty take it to your dealer. We took it to Tom Hesser Chevrolet on the chassis of the vehicle. When I called Chevy they said there’s a corrosion warranty take it to your dealer. We took it to Tom Hesser Chevrolet in Scranton PA. They said there was nothing wrong. We also had a conversation with Chevy and they got the manager of service from Tom Hesser on the line he was very rude to us and he said nothing could be done. When we talk to some people they say Chevy DOES NOT stand behind their vehicles. The Manager at Chevy said you have to wait until the truck Russ out for them to fix it. That’s ridiculous. So why do you give warrantees if you never honor them. We will take it to Ziebart and they’ll charge $800 AND service it yearly and Chevy should pay that $800 to get that truck fixed. I guess we will never buy another Chevy vehicle. Very sad we bought our two daughters Chevys over the years for many years . YOU LOST GOOD DEDICATED CHEVY CUSTOMERS! SHAME ON YOU CHEVY! More