Tom Hesser Chevrolet

Tom Hesser Chevrolet responded

Dear Kim, It’s disheartening to read your numerous complaints on various social outlets. We value all of our customers and truly go out of our way to provide excellent customer service. As an organization we have at times dropped the ball but have always swiftly rectified any possible customer complaint. Please take a moment to check out a small sample of our customer reviews found here: http://www.tomhesserchevrolet.com/Reviews As we discussed in previous communications, we have worked diligently to resolve all issues with your vehicle. We would continue doing so but have received numerous complaints from other customers about your personal conduct at our facility. I understand people can have bad days but there always needs to be a level of respect. This applies to all parties including every employee at Tom Hesser Chevrolet. Until we can reach this level, we feel it would be in the best interest for both parties to do business without each other. Sincerely, Tom Hesser Chevrolet Management