Tom Bush BMW of Orange Park

Great Customer service They were very helpful throughout the car buying process. I worked with Jorge, who was awesome and I would recommend to anyone to buy my car. Don, the They were very helpful throughout the car buying process. I worked with Jorge, who was awesome and I would recommend to anyone to buy my car. Don, the genius was very helpful as well in learning to work all the tech in my new car. More

Service department It took 55 minutes to “drop off” my 6 series with an appointment. Service writers and porters did not seem to be communicating well. May need stronge It took 55 minutes to “drop off” my 6 series with an appointment. Service writers and porters did not seem to be communicating well. May need stronger leadership and direction. More

Don Newal, the "genius" is Great Don Newal the "genius" at TB is great. He spent over two hours with me going over the incredible amenities that the Z4 has. He is very patient and we Don Newal the "genius" at TB is great. He spent over two hours with me going over the incredible amenities that the Z4 has. He is very patient and well versed. He makes the dealership! More

Excellent service The service department provided excellent personalized service, especially Chandra Kent. The service department was responsive to my requests and qu The service department provided excellent personalized service, especially Chandra Kent. The service department was responsive to my requests and questions, and returned my vehicle on a timely basis. More

New bimmer - replacing old favorite bummer! Worked with Sonny Panjevic. Been looking for a while to replace my 3-series wagon (I loved her!). Working with him was professional and efficient (mos Worked with Sonny Panjevic. Been looking for a while to replace my 3-series wagon (I loved her!). Working with him was professional and efficient (mostly via text to sort out details). Now have a lovely CPO M4 F83 convertible! Brings me a lot of joy and happiness! The car looks beautiful and sounds great! Looking forward to enjoying my new Bimmer UDM (Ultimate Driving Machine)! Glad it came with the CarPlay payed up before it was the yearly "dues!" Would have appreciated clean and unstained mats, though... particularly since they we're the M-performance ones. That and one of the rims was scratched a bit...? More

Excellent staff. Great service. We have bought 4 vehicles from this dealer and worked with Tony each time. We are always treated fairly and receive excellent service. Would highly re We have bought 4 vehicles from this dealer and worked with Tony each time. We are always treated fairly and receive excellent service. Would highly recommend him and Tom Bush Orange Park. More

Great buying experience We recently bought 2 vehicles from Tom Bush. The negotiations were fair and there was very little back and forth. They don’t waste your time and tru We recently bought 2 vehicles from Tom Bush. The negotiations were fair and there was very little back and forth. They don’t waste your time and truly seem to shoot straight from the beginning. The service was professional, friendly and the response time was very quick. I would highly recommend this dealership!! More

Top Notch Treatment This is my 3rd 530i that I've leased/purchase from Tom Bush BMW. All three experiences have been with three different salespeople and the experience This is my 3rd 530i that I've leased/purchase from Tom Bush BMW. All three experiences have been with three different salespeople and the experience has been great each time. Any time my car has needed service, the professionalism and courtesy extends with their service team. The "Genius", Don, at TB BMW of Orange Park was extremely thorough, patient and professional during his tutorial of my car. Overall, my experience was great and I look forward to a lasting relationship with this dealership. More

Excellent customer service from Jim. The service received was excellent. Friendly atmosphere and the business was very clean. Mr. Mitchell was awesome. He really spent a lot of time givin The service received was excellent. Friendly atmosphere and the business was very clean. Mr. Mitchell was awesome. He really spent a lot of time giving detailed information about BMWs. More

The worst service I’ve every experience Service person Clem provides unprofessional service. BMW had my car a week adding up a whopping $995 repair bill only to break down again 20 mins of Service person Clem provides unprofessional service. BMW had my car a week adding up a whopping $995 repair bill only to break down again 20 mins of me leaving. This is my second Bmw. I’ve always been pleased with Tom Bush service until now. I hope that my issue can be resolved being that I’ve written a formal complaint to the service manager Mr James Latham. More