Tom Bush BMW of Orange Park

I had a encore training with Don today at Tom Bush BMW and I was impressed with his knowledge. I feel in love with my car immediately after realizing how much technology I had my hands on. Thank you Do and I was impressed with his knowledge. I feel in love with my car immediately after realizing how much technology I had my hands on. Thank you Don Newell More

Good Experience Salesman Jim Mitchell great to work with. He understood our wants and needs, and responded appropriately. No high pressure from Jim, or the finance or Salesman Jim Mitchell great to work with. He understood our wants and needs, and responded appropriately. No high pressure from Jim, or the finance or other managers. Just a great experience. We had our eye on one car, and wound up choosing another vehicle. Got the whole process completed in about 5 hours total clock time, and drove the car home same day. Deal included a trade in, and that went well also. No surprises anywhere in the process. I like no surprises!!! More

Sales and Encore apptmnt What a great sales experience we had with Tony...very knowledgeable and patient in taking us through the sales process. Don was also amazing with our What a great sales experience we had with Tony...very knowledgeable and patient in taking us through the sales process. Don was also amazing with our Encore appointment as he walked us through all the features on our new car. Thanks to him we are ready to roll! More

Customer Service Don and Danny are the Best of the Best!! Customer Service is A++ Their job is not complete until you are completely satisfied. Highly recommend t Don and Danny are the Best of the Best!! Customer Service is A++ Their job is not complete until you are completely satisfied. Highly recommend this dealership More

Great Customer Service I was especially pleased with the Customer Service I received from Pat in Sales, Jorge in Finance, "T" in Parts and Don in Encore. After I met with Do I was especially pleased with the Customer Service I received from Pat in Sales, Jorge in Finance, "T" in Parts and Don in Encore. After I met with Don in Encore, he was kind enough to add washer fluid to my car. The Detail Department did a great job on my car. I also appreciated the Service Department taking care of a minor speaker issue when I took my car in for detailing. I greatly appreciated everyone jumping in to help take care of many items while I was there to have my car detailed which saved me time. Thank you for the super Customer Service I have received at Tom Bush BMW. More

Encore appointment Don Newell had excellent attention, very clear and nice going through the futures on my new car!!! He is very friendly and explain everything very Don Newell had excellent attention, very clear and nice going through the futures on my new car!!! He is very friendly and explain everything very well!! Thank you Don Newell for all you attention!!! More

Routine maintenance/oil change. Very glad they are open on . This is the second time I have had a maintenance appointment that they have not washed my car. In the past it has always been standard. Can’t understa This is the second time I have had a maintenance appointment that they have not washed my car. In the past it has always been standard. Can’t understand why they are slipping. More

The sales person was unprofessional and the financial person is incompetent. I am in the process of signing the 4th set of paperwork. Fortunate to have the assistance of Elizabeth Malloy. She mediated person is incompetent. I am in the process of signing the 4th set of paperwork. Fortunate to have the assistance of Elizabeth Malloy. She mediated the debacle. More

Visit for 10,000 mile maintenance, recall issues & a detail. Dropped our X5 at Tom Bush Orange Park for service, recall programs and a detail and got a loaner overnight. Picked it up the next morning and it loo Dropped our X5 at Tom Bush Orange Park for service, recall programs and a detail and got a loaner overnight. Picked it up the next morning and it looked great. Everything was complete except for the oil service reset. Unfortunately, the service department has to reset this, so will stop by next time we are over that way. Great people to work with. More

Everyone at Tom Bush BMW is the Best Everyone and everything is great at Tom Bush BMW. We have purchased several vehicles from them and it has always been a seamless transition. Very prof Everyone and everything is great at Tom Bush BMW. We have purchased several vehicles from them and it has always been a seamless transition. Very professional. More