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Tim Lally Chevrolet
Warrensville Hts, OH
1,203 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,203 reviews
Verified Customer
November 18, 2024
service was excellent and very timely. Matt Nagy is always helpful and pleasant to work with. Matt Nagy is always helpful and pleasant to work with. More
by DAN.CICCHELLA
November 15, 2024
professional and courteous as always. Never have a problem at the service department or the checkout counter Never have a problem at the service department or the checkout counter More
by Black.eddie
Employees Worked With
November 15, 2024
Very clean and comfortable waiting area while you’re waiting on your vehicle. Service representative kept me updated on what was happening with my vehicle. waiting on your vehicle. Service representative kept me updated on what was happening with my vehicle. More
by NEXTMILESTONE
Employees Worked With
November 14, 2024
Jamie Onion was great to work with throughout this process. Thank you, Jamie for all the time you spent on this. process. Thank you, Jamie for all the time you spent on this. More
by HILL0
Employees Worked With
November 14, 2024
Joey is a great salesman and even a better person. He is the reason I have bought four cars from Tim Lally Chevrolet He is the reason I have bought four cars from Tim Lally Chevrolet More
by GGOLFINGMIKE
Employees Worked With
November 12, 2024
I have always had good experiences with Tim Lally's service department, except for one time when I had a clutch problem. I am always happy to have Matthew Nagy as my service rep. service department, except for one time when I had a clutch problem. I am always happy to have Matthew Nagy as my service rep. More
by VINCE.216038
Employees Worked With
November 11, 2024
I had a part that was covered by my manufacturer's warranty replaced and they charged me over $700 because they claimed my wiring harness was chewed. I think the extended warranty is a scam to charge warranty replaced and they charged me over $700 because they claimed my wiring harness was chewed. I think the extended warranty is a scam to charge you more for the vehicle. They made an excuse not to honor a warranty that made the purchase price of my vehicle $10,000 more. It's a scam. Even though I had to pay they did do an excellent job of repairing my vehicle. This is why I only gave them 3 stars. More
by NINJA1NOSP
Employees Worked With
Other Employees :
Jason from the parts department
