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Tim Lally Chevrolet
Warrensville Hts, OH
1,510 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,510 reviews
December 25, 2025
Service was ok - very expensive. They sold me a new battery and installed it... my dashboard battery warning light is on. I went in for an oil change and $1000 + later I'll have to They sold me a new battery and installed it... my dashboard battery warning light is on. I went in for an oil change and $1000 + later I'll have to go back to get the dashboard light addressed... Rachel was nice, though. She found a coupon for $50 off, so there's that. I was in the shop for 5 hours; they were busy I guess. More
by linda.latta3
Verified CustomerEmployees Worked With
December 21, 2025
I don’t understand how they could not find the code. Advanced technology is a shocking failure on this. Advanced technology is a shocking failure on this. More
by paintu99
December 18, 2025
Sean is a keeper. He is just the nicest guy to deal with. The service is great also. So happy with my Chevrolet! and its service! He is just the nicest guy to deal with. The service is great also. So happy with my Chevrolet! and its service! More
by DEER
December 16, 2025
I am a do-it-yourselfer when it comes to car maintenance, but when it comes to things I don't want to tackle or don't have time to tackle, I bring them to Tim Lally and have never been disappointed. but when it comes to things I don't want to tackle or don't have time to tackle, I bring them to Tim Lally and have never been disappointed. More
by timjweidner
Employees Worked With
December 16, 2025
I have always been treated good when I go to the dealer to get my oil change they go over and above I appreciate it to get my oil change they go over and above I appreciate it More
by menozzimichael
Employees Worked With
December 16, 2025
This is by far the best experience I’ve ever had at any car dealership. I have bought 3 cars in my life, the third being from Lally Chevy. car dealership. I have bought 3 cars in my life, the third being from Lally Chevy. More
by JOHNENGER10
Employees Worked With
December 14, 2025
I had an excellent experience at this dealership from start to finish. The staff was professional, knowledgeable, and genuinely helpful without any pressure. They took the time to answer all my questions start to finish. The staff was professional, knowledgeable, and genuinely helpful without any pressure. They took the time to answer all my questions and made the entire process smooth and stress-free. I couldn’t be happier with my purchase and would absolutely recommend this dealership to anyone looking for a great car-buying experience. More
by TARIKOSIMONE
December 11, 2025
Phenomenal customer service and care! 10/10 recommend for anybody looking for a vehicle! Bill is very transparent and so is the dealership! 10/10 recommend for anybody looking for a vehicle! Bill is very transparent and so is the dealership! More
by MIKE.HOUSE1994
December 11, 2025
Joey H. made the experience very worthwhile. He was patient with a 78 year old customer (me) and did a great job of demonstrating all of the features and el made the experience very worthwhile. He was patient with a 78 year old customer (me) and did a great job of demonstrating all of the features and electronics of my new Traverse. More
by Greg
December 10, 2025
Bruce has been consistently a great help to our crazy family. We traded in our well love Suburbarn (bought with Bruce) for a brand new Suburban. The thought and care placed by Bruce was seen and apprec family. We traded in our well love Suburbarn (bought with Bruce) for a brand new Suburban. The thought and care placed by Bruce was seen and appreciated! More
by JCBM4015
Employees Worked With
