Tim Lally Chevrolet
Warrensville Hts, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I'm updating my previous review I did on February 12th 2026- because this dealership completely turned my experience around.I spoke to Rachel on 2/13/26 that's when everything changed. She took the time t 2026- because this dealership completely turned my experience around.I spoke to Rachel on 2/13/26 that's when everything changed. She took the time to truly listen to my concerns explained everything clearly, and worked diligently to find the best solution to our problem and she did.That level of customer service speaks volume to me- Rachel I would like to thank you personally for stepping up and turning the issue my daughter had with her car into such a positive experience..I also want to thank Brenda,and the entire dealership Tim LALLY for being fair, responsive,and truly committed to taking care of your customers! More
Simply awesome! !! Very professional!! Very detailed! Outstanding customer Service!!!! Matt Nagy is always professional and courteous, very respectful. The only downs !! Very professional!! Very detailed! Outstanding customer Service!!!! Matt Nagy is always professional and courteous, very respectful. The only downside as far as I'm concern is the staff passing by as you are waiting that looks right at you and do not return your greeting. More
Scheduling was easy. They accommodated my preferences for the day and time. Wait time was more than acceptable. All work was completed to my satisfaction. They accommodated my preferences for the day and time. Wait time was more than acceptable. All work was completed to my satisfaction. More
Much faster than I anticipated. Clear instructions good service and price. Look forward for next visit. Expectation is for this to continue. If so I will remain a customer Clear instructions good service and price. Look forward for next visit. Expectation is for this to continue. If so I will remain a customer More
Our agency worked with Jamie Onion to purchase 3 Chevy Tahoe's for our fleet. Being from Central Ohio, Jamie made the purchase transaction easy. He was responsive to our needs and communicated well! Will Tahoe's for our fleet. Being from Central Ohio, Jamie made the purchase transaction easy. He was responsive to our needs and communicated well! Will definitely consider purchasing vehicles from Tim Lally Chevrolet in the future! More
Great customer service from the team at Tim Lally Chev! I would get another car from them I would get another car from them More
Everyone at Tim Lally makes us feel that they value our business and that they value us as customers and people. We always have all of our vehicles serviced here. Our service team are Matt Nagy, Chris Nag business and that they value us as customers and people. We always have all of our vehicles serviced here. Our service team are Matt Nagy, Chris Nagy we always go to them. Both of them are honest, thorough, and have high integrity. They are patient and explain maintenance and repairs to us in laymens terms. They truly represent the dealership at its best. We also purchase our vehicles here as well, because of the high standards they have. Our salesman Bruce is awesome and knowledgeable. Brock the owners son, is very present in the dealership and is always so pleasant. This dealership as a whole is top notch. We will not go anywhere else. These folks are special and genuine. No pretense just great . More
As a 1st time car buyer adam made me feel very relaxed and helpful with any questions, he set up all the things in my car as im not good with setting those things up, he was outstanding and will be recomm and helpful with any questions, he set up all the things in my car as im not good with setting those things up, he was outstanding and will be recommended! More
I just had the privilege of spending over $100 to waste over 2 HOURS for a simple oil change. Oil change and tire rotation. Literally a 15 minute job for a halfway decent tech. Drain oil, rotate tires as o over 2 HOURS for a simple oil change. Oil change and tire rotation. Literally a 15 minute job for a halfway decent tech. Drain oil, rotate tires as oil drains, change filter, plug pan and refill. Done. After 2 hours, with absolutely no one talking to me, I tell them it's been 2 hours and they claim they just got my paper work. 15 minutes AFTER that, they come get me. No apology, no explanation, nothing other than lets get you out of here. Appointment at 10:30am, invoice is stamped 10:12, showing I got there well before my appointment. Receipt is stamped 12:32. OVER 2 HOURS FOR AN OIL CHANGE AND THEY DIDN'T EVEN TOP OFF THE WASHER FLUID! More
The Tim Lally Chevrolet team has always been welcoming, approachable and focused on the customers wants and needs. I would definitely recommend my family & friends. approachable and focused on the customers wants and needs. I would definitely recommend my family & friends. More



